IT Business Partner

• Promote a Group IT culture and ensure IT is viewed as a true business partner
• Build strong relations with stakeholders to develop a high level of awareness for their support needs
• Ensure efficient use of local IT resources and vendors and manage, review and develop their performance .
• Deliver service excellence by promoting continuous improvement of corporate application services
• Monitor and control activity progress against plans, requirements specifications or support requests taking corrective action as necessary
• Be an initial point of escalation for incidents, keeping IT and Business stakeholders informed
• Ensure performance meets or exceeds business expectations and is delivered in accordance with S ervice L evel A greement s & O perational L evel A greement s
• Work with other IT teams to communicate service outages and changes to the business effectively
• Promote and support adoption of Schneider Digital services and products in the Country to maximize consumption and efficiencies , to reduce tech debt and increase standardization and simplification of the IT landscape
• B e the IT referent on supporting digital transformation programs .
• Ensure IT policies and support processes are adhered to within the requirements of local and Group Internal Audit
• Contribute towards projects and ensure smooth transition into the live environment
• Identify risks that may cause a reduction in IT service quality and be proactive to ensure ownership and mitigation
• Ensure strict compliance to Change Management and C hange validation processes
• Support the production, maintenance and testing of IT and Business Continuity Plans

• Good understanding of how IT components support the business .
• Experience in application support & operations environments with good understanding of application components and general understanding of infrastructure components like servers, network, communication protocols, clients and PC, printers.
• Good understanding of risk management (identification, documentation and mitigation), with reference to the company infrastructure and applications landscape and their business impacts as a plus.
• Communicate progress as appropriate.
• Results-driven resource , organized and proactive.
• Ability to analyze/ understand end-user perspective and how to support business
• Capability to contribute strategically as well as tactically and operationally
• Capacity to collaborate in a worldwide team with other functions/geographies
• Ability to promote new kind of services and/or transformation program internally
• Excellent communication & relational skills (technical & business teams)
• Good verbal and written communication skills in English

• Permanent Contract;
• Flexibility at work;
• Exciting job in an international company, with opportunities o lead and contribute to different projects collaborating with cross-region teams;
• Special tailored to your needs and career goals;
• Opportunity to develop based on clear career paths, to grow through experience and exposure;
• An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations;
• Global Family Leave program;
• Ticket restaurant or meal at canteen;
• Shareholding plans;
• Welfare programs that can be extended to your family;
• Health insurance and Professional/extraprofessional accident insurance.

Ready to drive change and innovation? We'd love to hear from you!

At Schneider, we believe that every employee is a talent who deserves equal opportunities. This means you matter. Every individual needs to feel valued, supported, and treated fairly to do their best work.

Our Total Rewards is our way of saying: "We see you. We value you". It's more than just pay and benefits- it's a meaningful investment in you. It is designed for you to perform, grow, feel safe, and elevate your potential to shine as an impact maker.

Schneider Electric is there when it matters most to you

Our Total Rewards package outlines all the benefits and support you'll enjoy as part of the Schneider Electric team:

Care for Yourself and Your Family. We ensure you feel secure with benefits that help you and your family thrive: health and life insurance, paid time off, parental and care leave, flexible work options, support for chronic conditions, and confidential counseling for life's challenges.

Invest and Plan Your Future. We help you plan and invest for the future with competitive pay and programs: your base salary, short-term incentives or sales incentives, opportunities to own company shares, and retirement savings plans for your future.

Grow Your Skills and Career. We commit to helping you grow with ongoing performance and development conversations, Senior Talent Program, global career opportunities, access to our Schneider Career Hub for new positions, projects, and mentors, and learning platforms like Coursera to equip you with the skills for today and tomorrow.

Team Up in the Workplace. We encourage teaming up through project opportunities on the Schneider Career Hub, smart ways to collaborate, celebrating contributions via a recognition program, sharing your voice in our engagement survey, and fostering an inclusive, caring workplace.

Support Your Community. We make a difference in your community with volunteer leave, programs through the Schneider Electric Foundation , and initiatives that support youth education.