User Research UX Intern
Hi, we’re Back Market.
make tech reliable, affordable, and better than new
Our mission is simple: to do more with what we already have.
JOB DESCRIPTION
YOUR MISSION (IF YOU ACCEPT IT): 🥇
- Bring stakeholders (business people), designers, product owners and engineers together to build, maintain, and evolve a robust experience for Back Market's customers
- Listen to business problems and helping craft action plans
- Conduct qualitative research to collect insights and build strong recommendations
- Launch quantitative studies to discover trends and validate the hypothesis
- Work closely with product designers to ensure that your recommendations have the maximum impact
- Present the results of your work to the company and make sure that the value of research is understood
- Contribute to the development of the UX Research team with your colleagues
YOU ARE IN THE RIGHT PLACE IF: ⭐
- You're looking for an apprenticeship
- English is a no-brainer (fully professional capability) for you. If you're extra cool and speak more languages, bonus points for you!
- You have experience or convincing knowledge of best practices in conducting research (qualitative and quantitative research methods, such as usability testing, observational research, user interviews, surveys, card sorts, contextual inquiry, etc.)
- You have strong presentation and communication skills.
- You have e-commerce experience, that would be a plus but it's not required.
ABOUT THE APPRENTICESHIPℹ️
- Starting date: January 2027
- Duration: Ideally for 24 months (12 months to be discussed).
- Location: Bordeaux, France
- Contract: You must already be enrolled in a work-study program in a French school (contrat d'alternance / d'apprentissage)
RECRUITMENT PROCESS: 📅
- Skills fit/Tech interview with the direct manager
- Cultural fit interview with another person in the team
- Video-call Interview with the Campus Talent Acquisition Specialist
WHY SHOULD YOU JOIN US ? ✌🏼
At Back Market, we're committed to hiring and supporting diverse teams of people from all backgrounds, experiences, and perspectives - it's one of the reasons we're such a high-scoring certified B Corp company (93.2). No matter your role and seniority level, you'll enjoy impact-driven work with hands-on career development in an innovative, driven, and fast-paced environment - with benefits to match, like:
- A mission driven work environment where your day to day makes an impact on the planet. Seriously.
- Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
- Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.
At Back Market, we strive to create a workplace that embodies the world we're trying to change. We've embedded our diversity, equity, and inclusion principles into our DNA - from dedicated staff to employee resource groups to our company values. We know that the perfect background for a role doesn't mean the perfect fit - we encourage you to apply for a role even if you think you may not have all the qualifications. If reasonable accommodations are needed for the interview process, please do not hesitate to discuss this with the Talent Acquisition Team.
Not included in the source posting: what you'll do, qualifications, benefits.
Skills
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