Underwriting Assistant

This is a unique opportunity to join a young, dynamic and fast-growing underwriting business at a pivotal stage of its development. Unlike many traditional insurance roles, this position offers exposure far beyond routine administration, providing the successful candidate with direct access to the leadership, strategy and operational mechanics of a growing underwriting business.

You will work alongside a compact team of experienced insurance professionals who collectively possess decades of expertise within the Regional SME insurance market. The small-team environment ensures significant visibility, responsibility and access to mentorship, creating an exceptional platform for personal and professional development. While the role will initially focus on underwriting support, renewals, management and administration, there is significant scope for progression. As both 2Vision and Acrisure continue to grow, the successful candidate will have the opportunity to develop rapidly into a broader underwriting role, taking on increased responsibility and becoming an integral part of the future growth of the business.

Candidate Requirements

We are looking for an individual who combines strong technical capability with a proactive and entrepreneurial mindset. The ideal candidate will demonstrate the following essential requirements:

• Strong organisational and administrative skills with excellent attention to detail.
• High levels of competency in Microsoft tools including Excel, Word and PowerPoint and confidence working with business systems and reporting tools.
• Strong, accurate communication and interpersonal skills, both written and oral.
• Confidence engaging with colleagues, management, brokers and stakeholders via telephone, email and in person.
• A professional, approachable, friendly and results focused attitude.
• The ability to manage multiple priorities and deliver accurate results in a fast-paced environment.
• Excellent problem-solving skills with a practical, open minded, common-sense approach.
• A willingness to learn and develop within an underwriting environment.

Success within 2Vision requires more than technical capability alone. We value individuals who:

• Embrace change and remain agile in a constantly evolving business environment.
• Demonstrate adaptability and resilience when priorities shift.
• Think independently and challenge conventional approaches where improvements can be made.
• Bring fresh perspectives and innovative ideas to support business growth.
• Take ownership of their responsibilities and actively seek opportunities to contribute beyond their immediate role.
• Possess the confidence to voice suggestions and participate in shaping the future direction of the business.

• Support the end-to-end renewal process, including the generation, invitation, administration and completion of renewals.
• Liaising with brokers regarding renewal enquiries and new business underwriting matters.
• Provide underwriting, operational and administrative support to the underwriting team.
• Monitor and report on key underwriting metrics for the Underwriting Manager.
• Produce and review management information, business analytics and performance reports
• Observe, identify and report on new and existing business trends.
• Conduct proactive outbound broker engagement, particularly in relation to larger new business quotations and business opportunities to improve quotation conversion rates.
• Outbound calling to support underwriting development, discuss renewal opportunities and identify reasons for lost or unobtained business.
• Generate quotations for designated products, including Directors' & Officers' Liability business and other agreed underwriting authorities, therefore supporting the development of cross-selling opportunities.
• Identify and create additional business opportunities by generating unsolicited quotations from existing enquiries where appropriate.
• Process policy alterations and Mid-Term Adjustments (MTAs) accurately and in accordance with company procedures.
• Monitor and record declined cases.
• Monitor and maintain terrorism exposure aggregates.
• Input and administration of large property schedules on terrorism cases.
• Support internal business development initiatives, including the tracking and follow-up of Value Chain Compression (VCC) opportunities across the wider Acrisure group.
• Maintain, administer and report on claims activity within systems, ensuring files are complete, organised and accessible.
• Assist with system development, user acceptance testing, process validation and the continuous improvement of underwriting and operational systems.
• Maintain underwriting documentation, policy wordings, website content and business records, ensuring version control, accuracy and regulatory compliance is maintained.
• Assist with the continuous improvement of processes, workflows and customer journeys.
• Collaborate with colleagues across 2Vision and Acrisure to contribute to strategic growth objectives and support the continued expansion of the business.