UM Administration Coordinator
About the role
Become a part of our caring community
The Utilization Management (UM) Coordinator contributes to administration of UM. The UM Coordinator performs varied activities and moderately complex administrative, operational, and Enrollee support assignments. You will performs computations and typically works on semi-routine assignments.
POSITION RESPONSIBILITIES:
- Provide nonclinical support for the policies and procedures, ensuring best and most appropriate treatment, care, or services for our Enrollees
- Assist Providers with discharge planning for Enrollees with inpatient stay or outpatient physical health
- Work on special projects with the clinical team
- Complete Provider-facing responsibilities
Use your skills to make an impact
Required Qualifications
- Must reside in Oklahoma
- 1 or more years administrative or technical support experience
- Working knowledge of MS Office including Word, Excel, and Outlook in a Windows based environment and an ability to quickly learn new systems
- Must be passionate about contributing to an organization focused on improving consumer experiences
Preferred Qualifications
- Proficient using electronic medical record and documentation programs
- Experience with Utilization Review and/or Prior Authorization, preferably within a managed care organization
- Proficient and/or experience with medical terminology and/or ICD-10 codes
- Bachelor's Degree in Business, Finance or a related field
- Prior member service or customer service telephone experience desired
Additional Information
- Must be able to work occasional Saturday rotations
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
Pay Range
Equal Opportunity Employer
Not included in the source posting: about the role, benefits.
Skills
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