UM Administration Coordinator
About the role
Required Qualifications
- 2+ years of administrative support experience in the healthcare industry.
- 1+ years of customer service experience.
- Prior billing/claims or authorization experience.
Preferred Qualifications
- Reside in the Greater Chicago area/suburban Cook or nearby surrounding counties in the State of Illinois
- Associates degree or higher
- Experience with Medicaid, Long-term Care, or Medicare members
- Proficient using electronic medical record and documentation programs
- Experience with medical terminology and ICD-10 codes
- Experience with Utilization Review and Prior Authorization within a managed care organization
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
Pay Range
Equal Opportunity Employer
Not included in the source posting: about the role, benefits.
Who can apply
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