Temporary Customer Services Officer - Operation & Property Handover
Hong Kong Housing Society
Any Districts, Eastern,Any Districts, Hong Kong IslandPosted Discovered via the company's careers siteMatch locked
TemporaryCustomer Services
The Job
- 9-11 months contract
- Perform pre-handover defects checking of all newly built flats and flat handover to owners as well as coordination of defect rectification works.
- Handle customer enquiries and complaints to ensure that all customers are well served promptly, courteously and professionally.
- Assist in managing sales arrangement and operation.
- Perform logistics, administrative and clerical support duties.
- Undertake any other duties assigned by the supervisor.
The Person
- Secondary education or above, with HKCEE/HKDSE qualifications.
- Relevant experience in customer services and handling enquiries.
- Experience in the handover of large-scale residential properties is a definite advantage.
- Strong common sense, interpersonal and communication skills.
- Good command of both written and spoken English and Chinese.
- Knowledge of MS Windows applications, including Word, Excel, PowerPoint and Chinese Word Processing.
- Able to work irregular hours and weekends.
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Skills
excel
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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