Telstra Retail: Full Time Customer Service & Sales Consultant SOUTHLAND

Permanent

15 Nov 2026 11:59pm

Telstra Retail: Full Time Customer Service & Sales Consultant SOUTHLAND

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

At Telstra, we're more than just a leading telecommunications company - we're where passion meets purpose. As a Retail Customer Service & Sales Consultant, you'll have the opportunity to work for an

that's been connecting Australians for generations. You won't just be a friendly face in-store - you'll be the trusted expert who helps customers find tech solutions that enhance their lives. This is your chance to make a meaningful impact by bringing our purpose to life: to build a connected future so everyone can thrive.

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Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one. •

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions. •

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected. •

Work closely with your team to create a welcoming environment where everyone is supported to achieve store goals.

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Enjoy

and exclusive offers with over

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Take advantage of

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Access over

with LinkedIn Learning, and develop your career with our

designed to build on your skills and prepare you for your next step. •

We offer flexible working hours and a supportive approach to parental leave -

•

Benefit from

and a range of recognition programs to celebrate your success. •

Join a diverse and inclusive team where everyone's unique perspective is valued and respected.

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You're a natural at connecting with people and making their day better. •

You enjoy thinking on your feet and tailoring solutions for each customer. •

You're motivated to achieve (and exceed!) sales targets and KPIs. •

You're eager to grow and develop your skills in a dynamic environment. •

You have a can-do attitude, even when things get busy. •

Previous experience is a plus but not required - bring your enthusiasm and we'll teach you the rest!

Ready to kickstart your journey with us? Click "Apply Now" to submit your application! After applying, keep an eye out for an email from our partner, HireVue, to complete the next step in our assessment process.

When you become part of the Telstra team, you're joining a brand that celebrates diversity and inclusion. We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. We can't wait to see what you'll bring to our team!