Technology Associate Consultant - Splunk
Employment Type
Closing Date
Job Title
Job Description
Responsibilities
- Assist in configuring monitoring, alerting and dashboards using Splunk and ITSI
- Support platform operations including monitoring activities and basic incident response
- Assist with data onboarding and integration of monitoring sources
- Collaborate with senior team members to support observability solution delivery
- Contribute to testing and validation of monitoring configurations
- Maintain documentation for monitoring configurations and operational procedures
- Identify monitoring gaps or issues and escalate where required
- Contribute to continuous improvement initiatives including alert tuning and dashboard enhancements
- Apply a continuous learning mindset to develop monitoring and observability capability
- Support transition of observability services to internal ownership
Key Skills
- Analytical Thinking
- Communication
- Continuous Improvement Process
- Customer Engagement
- Group Problem Solving
- Listening
- Requirements Definition
- Stakeholder Management
- Written and verbal communication
- Monitoring and observability fundamentals
- Foundational Splunk knowledge or adjacent technologies
- Data awareness
Qualifications / Certifications
- AGSVA NV2 Security Clearance or ability to gain NV2
- Relevant tertiary qualification or equivalent experience
- Splunk training or certifications desirable
- Experience working in IT technical support
- Exposure to monitoring or observability environments
- Experience in Agile practices
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Not included in the source posting: about the role, benefits.
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