Technical Account Manager- Nordics

• Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey

• Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success

• Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders - from onboarding through ongoing operations

• Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally

• Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale

• Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives

• Ability and/or willingness to use our product .

• At least 3 years of experience as a Technical Account Manager or a directly comparable role in enterprise software

• Demonstrated technical expertise: hands-on with a high-level programming language (such as Java, C#, or Python) and relevant enterprise software frameworks

• Solid understanding of modern solution architectures and associated paradigms, including DevOps topics (especially Kubernetes)

• A proven track record of building trusted relationships and providing advisory services to both technical and business stakeholders - able to synthesize and explain complex

• issues clearly to varied audiences

• Strategic problem solving competencies with a collaborative, impact-driven mindset; comfortable tailoring approaches to unique customer situations

• Willingness and flexibility to spend time on-site with clients as account needs dictate (up to 50% during busy periods)

Nice to Haves:

• Experience in enterprise automation, business process management, process orchestration, or robotic process automation

• Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.)

• Familiarity with Camunda products

, and we typically hire in the first half of the range to allow room for growth:

• United States: $150,100.00 to $242,000.00

• United Kingdom: £94,200.00 to £155,000.00

• Singapore: S$186,400.00 to S$279,600.00

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