Technical Account Manager
Signzy
Gurgaon, DL, IndiaPosted 3 days agoDiscoveredMatch locked
Full-time2+ years expSales
About the role
🚀
We're Hiring | Technical Account Manager
📍
Location
Gurgaon
💼
Experience
2-3 years
⏱️
Joining Preference
Immediate Joiners
About the Role
We are looking for a
Technical Account Manager
who can manage enterprise client relationships and ensure a smooth onboarding and implementation experience. The ideal candidate should have experience working with
customer onboarding platforms
, a good understanding of
APIs
, and strong client coordination and communication skills.
Key Responsibilities
- Manage end-to-end onboarding and implementation for enterprise clients.
- Act as the primary point of contact for clients throughout the onboarding journey.
- Understand client requirements and coordinate with internal teams to ensure timely delivery.
- Build and maintain strong relationships with enterprise clients.
- Troubleshoot and coordinate resolution of client issues by working closely with relevant internal teams.
- Work with clients to understand technical requirements and provide appropriate solutions.
- Coordinate with Product, Technology, Operations, and other stakeholders to ensure smooth execution.
- Maintain regular communication with clients and provide timely updates on project progress.
- Support client requirements related to APIs and integrations.
- Identify opportunities to improve the overall customer onboarding and experience.
What We're Looking For
•
2–3 years of experience
in Technical Account Management, Customer Success, Client Success, Implementation, or a similar role.
- Experience working with
customer onboarding platforms
.
- Experience managing
enterprise clients
, preferably in the
BFSI domain
.
- Good understanding of
APIs and integrations
.
- Strong client communication and coordination skills.
- Ability to manage multiple stakeholders and priorities effectively.
- Strong problem-solving and relationship management skills.
•
Immediate joiners
will be preferred.
Not included in the source posting: about the role, benefits.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.