Supervisory IT Specialist (Service Desk Supervisor)
Offices, Boards and Divisions
Washington, District of ColumbiaPosted Discovered via the company's careers siteMatch locked
RemoteFull-timeDepartment of Justice
About the role
This position serves as the Supervisory IT Specialist overseeing the DOJ Civil Division's Office of Information Technology Service Desk. This is the primary customer facing operational lead, focused on customer-centric service delivery to end users who directly support the Division's mission. You will oversee Customer Support operations and IT Service Management and advise the Assistant CIO regarding service delivery issues, problem management and opportunities to enhance customer experience.
Not included in the source posting: about the role, qualifications, benefits.
Who can apply
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