Subject Matter Expert
About the role
Subject Matter Expert (SME) – Patch and Remediation
vulnerability remediation, patch management, endpoint management, and IT remediation practices
customers, sales, support, engineering, and product teams
deep technical knowledge with strong customer-facing and communication skills
Responsibilities
- Demonstrate profound subject matter expertise in
vulnerability remediation
, including patching, mitigations, and scripting.
- Act as the
voice of customers
, delivering value-centric demonstrations and advising customers on best practices for deployment.
- Act as a trusted advisor and evangelist for
Qualys TruRisk Eliminate products
CTEM and vulnerability management
.
- Collaborate proactively with
support and engineering teams
to resolve issues and troubleshoot design and deployment challenges.
- Assist the sales team in responding to
RFPs/RFIs
Beta and POC engagement
, and ensure success.
- Create targeted technical content, including
pitch decks, use cases, demo videos, feature blogs, and solution briefs
.
- Deliver
sales and partner training
with impeccable content, keeping the team updated on the latest features and capabilities.
- Analyze the
competitive landscape
, develop competitive intelligence documents, and train sales teams on positioning Qualys products against competitors.
- Collaborate with
Product Marketing
Required Qualifications
2+ years
IT best practices or scripting
being a significant advantage.
- Proficiency in
patching and endpoint management
.
- Hands-on experience with scripting, including
Bash/Shell, PowerShell, and Python
.
- Experience with
CTEM and Vulnerability Management
.
- Experience with
deployment tools
.
- Hands-on experience with
Windows, Linux/Unix, and Mac
operating systems is a must.
- Excellent
analytical, written, and verbal communication skills
, with the ability to explain complex requirements in simple terms.
- Comfortable with conflicts and capable of
influencing cross-functional teams without formal authority
.
- Bachelor's/Master's degree in
Computer Science, Computer Engineering, or equivalent experience
Join Us
security market within a world-class technology company
Not included in the source posting: benefits.
Skills
Who can apply
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