Sr. ServiceNow Developer
About the role
Purpose of the roll
Key Responsabilities
- Manage and resolve Incidents and Service Requests within defined SLAs, ensuring timely restoration of services and high user satisfaction.
- Analyze, troubleshoot, and provide functional and technical resolution for issues across ServiceNow modules
- Develop, configure, and enhance ServiceNow reports, dashboards, applications, modules, and workflows to meet evolving business requirements.
- Implement and maintain core ServiceNow capabilities including SPM, ITSM, ITOM, HRSD, Virtual Agent, and Now Assist.
- Collaborate with IT and business stakeholders to gather, analyze, and translate requirements into effective solutions.
- Design, develop, and manage integrations with third-party systems using REST/SOAP APIs and scripting (JavaScript).
- Own end-to-end delivery of tasks and projects, from requirement definition through development, testing, and deployment.
- Ensure platform security, compliance, and adherence to IT governance policies and best practices.
- Provide technical support, end-user training, and guidance to drive adoption and effective platform usage.
- Work in an Agile delivery model, independently lead initiatives, manage stakeholder expectations, and stay current with ServiceNow releases and best practices.
Education, Experience and Languaje
Ability to translate requirements into technical deliverables.
- Technical Knowledge: Proficiency in JavaScript, Angular, PowerShell, Glide API, REST/SOAP APIs, and UI development (HTML, CSS).
- Automation & Scripting: Experience in scripting and workflow automation in ServiceNow.
- ServiceNow Modules: Strong knowledge of ITOM, ITSM, SPM or other modules Advantage.
- Tools & Platforms: Experience with ServiceNow Flow Designer, Integration Hub, Virtual Agent, Now Assist and MID Server.
- Communication Skills: Ability to translate business needs into technical solutions.
- Agile: Familiarity with SCRUM and Project management Agile methodologies.
Relevant Experience
5+ years of ServiceNow development experience in enterprise environments: mandatory.
- Experience integrating ServiceNow with cloud and on-premises applications.
- ServiceNow CSA, CAD, CIS-HRSD & CIS-SPM certifications must require.
- ServiceNow Discovery & Service Mapping knowledge is plus
Our Global brands: Dura-Line, Koura Global, Vestolit, Netafim, Alphagary, Wavin.
They offer a broad range of value-added solutions and finished products that contribute to customers' success and ultimate improve the quality of life for people around the world. Along its commitment to good citizenship, Orbia Advance Corporation delivers Total Value to customers, employees and investors worldwide, every day . Originally posted on Himalayas
Not included in the source posting: about the role, benefits.
Skills
Who can apply
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