Sr Relationship Manager, Commercial Healthcare

• A business development role primarily focused on the healthcare sector (i.e. hospitals, physician groups, outsourced healthcare services, outpatient/ambulatory services, and other for-profit healthcare organizations).
• Develops focused strategies for acquiring, retaining and growing targeted healthcare clients. Drives new client acquisitions by identifying and delivering holistic financial solutions to clients and through well developed and broad network of centers of influence and industry associations.
• Serves as the Trusted Financial Advisor to clients, functions as the senior Healthcare Banking client "expert" and the go-to person for the client. Deals with strategic issues including capital raising, regulatory compliance, ownership transition planning, M&A, revenue cycle management, etc.
• Champions and leads all business development efforts for specific markets and targeted prospect base.
• Viewed by the client as a senior financial strategist and shares a skilled financial perspective. Conducts client reviews, identifying opportunities for presenting unsolicited solutions/advice. Provides the client with deep knowledge in key product areas: cash management, derivatives, equipment finance etc. and utilizes a visionary approach to educate the client on Key's capabilities.
• Identifies cross-sell opportunities and partners with other Commercial RMs, Investment Bankers, and Product Specialists to structure, coordinate and sponsor credit and non-credit products/services. Conducts collaborative client relationship reviews with product partners.
• Utilizes a consultative problem-solving approach to solving customer issues; goes beyond product needs to value-added business process improvements and opportunities in alignment with customer objectives.
• Serves as an industry expert to the Commercial Banking Team and internal partners; continually builds knowledge and capabilities within the industry segment and stays abreast of regulatory requirements, competitive and market trends.
• Contributes to strategic planning and initiatives of the healthcare team.
• Maximizes profitability of assigned portfolio by effectively selling the enterprise value Key provides.

• Maintains outstanding functional/technical sales and credit expertise. Shares this knowledge with team members.
• Partners effectively with Credit Officers, as the first level sponsor for credit decisions.
• Leads and participates in credit processes and assumes ultimate accountability for all portfolio activities/issues ensuring sound asset quality, including underwriting, structuring and portfolio management activities.

• Practices disciplined use of the technology tools and procedures provided by the Corporation.

• Bachelor's Degree in accounting, finance or related field, or equivalent experience
• 7+ years of financial services related experience
• 5+ years of high performing experience providing financial expertise, counsel and customized solutions to healthcare clients with sales over $20 million
• Established business development skills; sought out for expertise
• Experience working in relationship management teams with a proven understanding of the importance of balancing business development and asset quality
• Extensive knowledge of bank products and above average knowledge of the healthcare industry
• Proven outstanding credit skills, analytical skills and financial acumen
• Demonstrated excellent written and verbal communication skills

• MBA
• Involvement in medical boards, hospitals or medical schools and/or industry organizations (HFMA, etc.)

COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $123,000.00 - $257,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. This position is eligible to earn a base salary in the range of $185,000 to $250,000 annually depending on location and job-related factors such as level of experience. Compensation for this role also includes eligibility for short-term incentive compensation and deferred incentive compensation subject to individual and company performance.

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Job Posting Expiration Date: 10/30/2026

KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.

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