Sr. Partner/Alliances Business Operations Analyst (Remote, West Coast))

Strategic Planning & Roadmap Management

• Develop and maintain strategic roadmap for Partner capabilities enhancements and initiatives
• Drive Partner Capabilities system roadmap evolution to support strategic objectives
• Align with Go-to-Market teams on business priorities and policy implementation
• Gather business requirements for new enhancements and initiatives

System & Process Management

• Serve as primary subject matter expert and escalation point for designated Partner capabilities
• Manage system improvement lifecycle from discovery to implementation with stakeholder alignment
• Implement data governance processes to ensure system performance and data integrity
• Establish KPIs (adoption rates, SLAs, support metrics) to identify optimization opportunities
• Troubleshoot and resolve system defects and technical issues
• Monitor system workflows to ensure stability and optimal performance

Documentation & Collaboration

• Create and maintain comprehensive system documentation and logical workflows
• Coordinate cross-functional documentation of processes and Partner integration workflows
• Collaborate with IT on requirements, documentation, user stories, testing, and training
• Lead change management, including training materials and transition documentation

• Bachelor's degree Preferred
• 5+ years of Channel/Partner Program/Operations experience
• Experience with key Partner capabilities: Leads, Contracts, Deal Registration, Cloud Marketplace, On-boarding, Incentives, Quoting (CPQ/RLM), Order Processing, Invoicing, B2B, Training/Certifications, Managed Services, and provisioning
• Extensive Salesforce expertise
• Experience in fast-growing SaaS environments
• Strong analytical skills with ability to identify anomalies
• Self-starter, detail-oriented, operationally-minded, comfortable with flexible hours
• Excellent project management and communication skills
• Proficiency in business applications: Google Workspace, Excel, PowerPoint, Clari, Tackle, Crossbeam, Miro, Slack,and BI tools (Tableau preferred)
• Ability to thrive in fast-paced environments, demonstrate agility, and navigate ambiguity

#LI-MB2 #LI-Remote

Benefits of Working at CrowdStrike:

• Market leader in compensation and equity awards

• Comprehensive physical and mental wellness programs

• Competitive vacation and holidays for recharge

• Paid parental and adoption leaves

• Professional development opportunities for all employees regardless of level or role

• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections

• Vibrant office culture with world class amenities

• Great Place to Work Certified™ across the globe

CrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.

CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.

If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at recruiting@crowdstrike.com for further assistance.

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CrowdStrike participates in the E-Verify program.

Notice of E-Verify Participation Right to Work

CrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $110,000 - $160,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off. For detailed information about the U.S. benefits package, please click here .