Sr. Manager - Key accounts services sales
Schneider Electric
Calcutta, IndiaPosted Discovered via the company's careers siteMatch locked
8+ years expAccount Management
About the role
We are seeking a dynamic, customer-focused, and results-oriented
Senior Manager - Key Accounts Service Sales
to lead our Service Sales business across West Bengal. The ideal candidate will be responsible for driving growth through strategic account management, installed-base monetization, modernization projects, digital services, recurring service contracts, and spare parts sales.
This role requires a strong consultative selling approach, deep understanding of MV/LV electrical distribution systems, and the ability to build long-term relationships with key industrial and infrastructure customers.
Key Responsibilities
Business Development & Sales Growth
- Develop and execute regional service sales strategies aligned with overall business objectives.
- Identify, prospect, and acquire new customers across industrial, commercial, utility, and infrastructure segments.
- Drive sales of: • Modernization & Retrofit Solutions
- Digital Services & Condition Monitoring Solutions
- Annual Maintenance Contracts (AMC)
- Recurring Service Agreements
- Spare Parts & Consumables
- Field Services and Lifecycle Services
- Build and maintain a healthy sales pipeline to achieve revenue and profitability targets.
Key Account Management
- Develop strong relationships with strategic accounts and key decision-makers.
- Create account growth plans to maximize wallet share and customer retention.
- Identify cross-selling and upselling opportunities within the existing customer base.
- Act as a trusted advisor by understanding customer challenges and proposing value-driven service solutions.
Market Intelligence & Opportunity Identification
- Monitor upcoming projects, installed-base opportunities, and market trends.
- Analyze competitor activities, pricing strategies, and service offerings.
- Conduct customer presentations, technical discussions, and value-selling engagements.
Channel & Partner Management
- Develop and manage distributors, service partners, and channel relationships.
- Collaborate with ecosystem partners to expand market coverage and service penetration.
CRM & Sales Excellence
- Maintain accurate sales forecasts, opportunity tracking, and customer data in Salesforce CRM.
- Ensure timely reporting of sales activities, project updates, and market intelligence.
- Drive forecasting accuracy and pipeline hygiene.
Cross-Functional Collaboration
- Work closely with service operations, engineering, tendering, finance, and project execution teams.
- Support order execution, customer satisfaction, and timely payment collection.
- Ensure seamless customer experience from opportunity identification to project closure.
Educational Qualification
- Bachelor's Degree in Electrical Engineering, Electronics Engineering, or related discipline.
- MBA in Marketing/Business Management will be an added advantage.
Experience
- 8-12 years of experience in B2B Sales, Service Sales, Account Management, or Business Development.
- Proven experience in selling electrical equipment services, modernization solutions, digital services, or lifecycle management solutions.
- Strong exposure to MV/LV switchgear, transformers, protection systems, power distribution, or industrial automation solutions.
Rewards designed for you
Our Total Rewards is our way of saying: We see you and we value you. It's more than just pay and benefits-it's a meaningful investment in you. It is designed to help you perform, grow, feel safe, and elevate your potential. The package helps you care for yourself and your family, plan your future, grow your skills and career, collaborate in an inclusive workplace, and contribute to your community. At Schneider Electric, we're here for what matters most to you. Discover more at our Career Page .
- Country-specific programs and initiatives may be available.
Looking to make an IMPACT with your career?
When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.
IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.
We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.
Become an IMPACT Maker with Schneider Electric - apply today!
40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries
You must submit an online application to be considered for any position with us. This position will be posted until filled.
Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.
At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Not included in the source posting: about the role, benefits.
Skills
cybersecuritysalesforce
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.