Sr. Engineer, Site Reliability
About the role
Job Responsibilities
:
- Enhance system reliability and resilience by identifying issues and implementing preventive measures to reduce downtime
- Automate processes to accelerate software development and deployment while minimizing manual interventions
- Conduct root cause analysis and collaborate with problem management to prevent incident recurrence and improve system operations and independently handle incidents
- Apply problem-solving and analytical skills to prevent operational incidents and maintain system stability
- Leverage programming, scripting, and incident response expertise to improve system robustness and efficiency
- Continuously learn new skills and technologies to adapt to changing environments and drive innovation
- Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience
:
- Bachelor's Degree plus 3 years of related work experience
OR advanced degree with 1 year of related work experience OR combination of education and experience deemed equivalent (Required)
- Acceptable areas of study include Computer Science, Engineering or related field (Required)
- 4-7 years Working in operations or develops environments (Preferred)
- 4-7 years Troubleshooting customer related issues and managing customer relationships (Preferred)
- 4-7 years Developing software solutions using Python or similar programming languages (Preferred)
Required Knowledge, Skills and Abilities
:
- Automation
- Bash (Programming Language)
- CI/CD
- Capacity Planning
- Emotional Resilience
- Incident Management
- Mentorship
- Python (Programming Language)
- Scripting
- System Reliability
Preferred Knowledge, Skills and Abilities
- DevOps
- Kubernetes
- Systems Recovery
- Learning agility
- Experience with AI Tools: Familiarity with generative AI and productivity assistants (such as ChatGPT, Claude, and Microsoft Copilot) to streamline daily tasks, research, data synthesis, or content drafting.
Licenses and Certifications
:
- AWS Certified DevOps Engineer
This certification validates technical expertise in provisioning, operating, and managing distributed application systems on the AWS platform. (Preferred)
- Certified Kubernetes Administrator
This certification validates the skills required for day-to-day administration of Kubernetes environments. (Preferred)
- Google Cloud Certified - Professional DevOps Engineer
This certification validates the ability to efficiently develop and deploy applications using Google Cloud technologies and to manage operations. (Preferred)
- At least 18 years of age
- Legally authorized to work in the United States
Travel
About the role
About the role
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