Field Technician – Western Idaho & Oregon Highlands
About the role
Main responsibilities
- Provide technical support to resolve network performance issues and contribute to outage resolution efforts
- Manage smaller projects or project segments, delivering accurate status and progress updates as required
- Identify and recommend process improvements related to maintenance and repair activities to senior staff and management
- Assist in developing job aids, scopes of work, and procedural documentation in collaboration with senior technicians
- Complete required training to maintain current knowledge of systems, products, and organizational standards
- Also responsible for other duties/projects as assigned by business management as needed
Education and Work Experience:
- Bachelor's Degree OR combination of education and experience deemed equivalent (Required) • Acceptable areas of study include Vocational/Technical Training or related field (Preferred)
- 2-4 years - Working experience in Field Operations and maintenance.
- 2-4 years - Wireless telecommunications or other related experience.
Knowledge, Skills and Abilities:
•
Electronics
Radio Access Network (RAN)
Wireless Backhaul
- Understanding of wireless backhaul technologies and configurations used to connect cell sites to the core network, including microwave and fiber-based solutions. (Required) • Licensed Microwave and millimeter-wave wireless transport technology - Ceragon and Ericsson experience is a plus
- Experience with Nokia cell site routers and IP backhaul configuration is a plus.
•
5G New Radio (NR)
Base Station
Continuous Development
Disaster Recovery Planning
Network Troubleshooting
Project Management
Technical Support
Attention To Detail
Problem Solving / Troubleshooting
- Ability to independently diagnose and resolve complex technical issues across a large, remote geography with minimal supervision. Must be comfortable making autonomous decisions in the field, often without immediate access to senior staff or support resources. (Required)
•
Computer Fluency
- Proficiency with Microsoft Office Suite and similar productivity tools. Includes an understanding of Internet Protocol and a willingness to incorporate AI-driven tools when preparing and triaging solutions for logical network components. (Required)
- Proficiency with fiber optic test equipment, including EXFO test sets, as well as line, antenna, and spectrum analyzer tools used in field operations. (Preferred)
- Excellent verbal and written communication skills. (Preferred)
- Self-motivated; exhibits initiative in achieving company goals and objectives. (Preferred)
- Basic leadership skills and ability to prioritize and complete multiple tasks. (Preferred)
- Able to work both independently and in a team environment. (Preferred)
- Flexibility with ever-changing environments and priorities. (Preferred)
- Ability to safely operate a vehicle - including towing equipment trailers - in adverse conditions including mountain passes, high desert terrain, snow, and ice. Candidates with experience navigating remote and rural roads in all seasons are strongly preferred. (Preferred)
- Flexible hours are a must. Day and night work is part of the job, as well as being part of an on-call rotation for the market, which includes weekends and holidays. (Required)
- Ability to lift 50-70 pounds as well as being outside in the elements is an expected part of this role. (Required)
- undefined
Additional Job Description
- At least 21 years of age to operate a company assigned vehicle
- Legally authorized to work in the United States
Travel:
- Travel Required (Yes/No): Yes - within the market
DOT Regulated:
- DOT Regulated Position (Yes/No): Yes
- Safety Sensitive Position (Yes/No): No
This base pay range is the National Base Pay Range for this role - please click on the link in the 2nd paragraph below to find the range for the location(s) listed.
Total Target Cash Earnings Opportunity: $62,142 - $112,089
National Base Pay Range: $27.16 - $48.99
The Total Target Cash Earnings Opportunity represents the expected total cash compensation for this role at target performance, combining base salary and annual incentive opportunity. Actual earnings may be higher or lower depending on individual performance and overall company results.
The base pay range reflects the compensation component of this opportunity. The candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ370282¶dox=1
At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Corporate employees are eligible for a year-end bonus based on individual and/or company performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. The incentive component included in the Total Target Cash Earnings Opportunity reflects target performance. Actual earnings included in the Total Target Cash Earnings Opportunity reflect target performance; actual payouts may vary.
At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile's amazing benefits, check out www.t-mobilebenefits.com .
Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladder-it's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growth-and we applaud it. You're unstoppable!
About the role
About the role
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Skills
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