Sr Analyst II Software Engineering
Key Responsibilities
- Configure, customize, and extend Microsoft Dynamics 365 Project Operations including project planning, resource management, time/expense entry, and billing workflows
- Develop and maintain Dynamics 365 CRM solutions across Sales, Customer Service, and custom entities - including plugins, custom workflow activities, business rules, and form scripting
- Build canvas and model-driven Power Apps to support business processes, data capture, and operational dashboards
- Design and implement Power Automate cloud flows for process automation, notifications, approvals, and system integrations
- Develop custom Dataverse plugins and workflow assemblies using C#/.NET to extend platform behavior
- Create and maintain JavaScript/TypeScript web resources for form-level customizations, validations, and dynamic UI behavior
- Integrate Dynamics 365 and Power Platform with external systems using REST/OData Web APIs, Azure Functions, and Logic Apps
- Manage solution packaging, environment configuration, and application lifecycle management (ALM) across dev, test, and production
- Perform data migration, transformation, and validation activities using Dataverse tools and custom scripts
- Provide technical troubleshooting, performance optimization, and tier-3 support for Dynamics 365 and Power Platform applications
- Participate in Agile ceremonies including sprint planning, backlog refinement, code reviews, and release management
Languages & Frameworks
C# / .NET Framework —
JavaScript / TypeScript —
Power Fx —
HTML / CSS —
SQL / FetchXML —
Platform & Tools
Microsoft Dataverse —
D365 Project Operations —
D365 CRM/CE —
Power Apps —
Power Automate —
PCF Controls —
XRM Tooling / SDK —
Solution Management & ALM —
Integration & Data
D365 Web API (REST/OData) —
Azure Integration Services —
Data Migration —
Dual Write / Virtual Tables —
Required Experience & Qualifications
- Minimum 4 years of hands-on experience with Microsoft Dynamics 365 Project Operations (configuration, customization, and development)
- Minimum 4 years of hands-on experience with Microsoft Dynamics 365 CRM/Customer Engagement (Sales, Customer Service, or custom modules)
- Demonstrated experience building canvas and model-driven Power Apps for enterprise use cases
- Proven C#/.NET development experience for Dataverse plugins, custom workflow activities, and Azure Functions
- Strong experience with JavaScript/TypeScript for Dynamics 365 form customizations and web resources
- Solid understanding of Dataverse data modeling, security architecture, and solution lifecycle management
- Experience integrating Dynamics 365 with external systems via REST APIs, Azure Logic Apps, or Azure Functions
- Experience working in Agile/Scrum delivery teams on enterprise-scale implementations
- Strong analytical, problem-solving, and communication skills
- Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience)
Preferred Qualifications
- Microsoft Certifications: PL-400 (Power Platform Developer), MB-800 (Business Central), PL-200 (Power Platform Functional Consultant), or MB-210/MB-230
- Power BI development experience - reports, dashboards, DAX, and embedded analytics in Dynamics 365
- Azure DevOps proficiency - CI/CD pipeline configuration for solution deployment and release management
- PCF component authoring using TypeScript and React for advanced custom controls
- Experience with PSA-to-Project Operations migration planning and execution
- SSIS or Azure Data Factory experience for large-scale data migration projects
- Familiarity with Dual Write and Virtual Tables configuration for Finance & Operations integration
- Knowledge of Dynamics 365 security role architecture, business unit design, and field-level security
- Experience with Copilot Studio (Power Virtual Agents) for conversational AI within Dynamics 365
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