Sr. Analyst, Growth Program Operations
Where Ambition Meets Innovation
Job Overview
This role sits in our Strategic Growth Solutions team, which designs and scales the programs that power advisor growth at LPL. As Senior Analyst, Growth Program Operations, you are the run-the-business engine behind our advisor referral and partnership programs. As these programs take on a larger advisor base, you are the primary capacity lever that keeps service levels high and advisor experience consistent, while helping turn a growing volume of requests into cleaner, more repeatable operations.
Responsibilities :
As the Senior Analyst of Growth Program Operations, you will:
Run the day-to-day
- Own daily operations for the advisor referral program, including the shared inbox, advisor inquiries, and issue solution, at expanded scale
- Support onboarding and ongoing management for a significantly larger base of participating advisors and referral partners
Coordinate execution
- Facilitate alignment and communication across partner teams (Compliance, Licensing, Onboarding, Compensation) as volume increases, keeping cases moving and clean
- Track and resolve expectations and escalations, pulling in the right partners and closing the loop with advisors
Protect service quality
- Serve as the primary capacity lever that keeps service levels and advisor experience consistent as the programs scale
- Maintain reporting on volumes, turnaround times, and recurring issues, while flagging process gaps early so they can be fixed before they compound
What are we looking for?
pursue greatness
act with integrity
driven to help our clients succeed
win together
create and share joy
Requirements
- Bachelor's degree in Business, Finance, Operations, Strategy, or related field
- 3 - 6 years of experience in program management, business operations, or a related role, including ideally supporting advisor-facing or client-facing programs
Core Comeptencies
- Strong organizational skills and proven comfort owning day-to-day operational workflows at volume
- Experience coordinating across functions (e.g., compliance, operations, onboarding) to move work to completion
- Solid analytical skills and proficiency in MS Office (Excel, PowerPoint); PowerBI a plus
- Clear written and verbal communication, including advisor-facing communication
- Working knowledge of the wealth management industry and the needs of financial advisors
Preferred qualifications
- Experience with referral, solicitor, partnership programs, or other advisor-facing programs in financial services
- Familiarity with the compliance-sensitive processes such as compensated referrals
- Track record of improving or streamlining processes as volume grows
Pay Range
Company Overview
Information on Interviews
@lplfinancial.com
Not included in the source posting: what you'll do, benefits.
Skills
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