Connecting Odds
HCLTech

Sr Administrator (Support & Operations)

HCLTech
Noida, Uttar Pradesh, IndiaPosted Discovered via the company's careers siteMatch locked
Full-time3+ years exp

Role Summary

Manage and support VMware Workspace ONE UEM for BP's enterprise mobility environment, ensuring secure device management, application deployment, compliance, and end-user support.

Key Responsibilities

  • Administer and maintain VMware Workspace ONE UEM and Workspace ONE Access.
  • Manage device lifecycle for Windows, macOS, iOS/iPadOS, and Android devices (Corporate & BYOD).
  • Configure profiles, compliance policies, device restrictions, certificates, and SSO settings.
  • Deploy and manage enterprise applications across desktop and mobile platforms.
  • Troubleshoot device enrollment, compliance, and application deployment issues.
  • Integrate Workspace ONE with Active Directory, Azure AD/Entra ID, and PKI infrastructure.
  • Support OS upgrades, patch management, and security policy implementation.
  • Create SOPs, KB articles, and operational documentation.
  • Work closely with stakeholders, service delivery teams, and support groups.
  • Participate in Incident, Problem, Change, and Service Request Management.

Required Skills

  • VMware Workspace ONE UEM Administration
  • Workspace ONE Access
  • MDM & MAM
  • Azure AD / Entra ID and Active Directory
  • PKI / Certificates
  • PowerShell Scripting
  • Troubleshooting Windows, macOS, iOS, and Android devices
  • Windows Autopilot and Microsoft Intune (Preferred)

Experience

  • 3+ years of experience in Enterprise Mobility/UEM.
  • Hands-on experience with Workspace ONE administration.
  • Experience supporting large enterprise environments.

BP Environment Exposure

  • Managing large-scale corporate and BYOD device fleets.
  • Application deployment and compliance enforcement.
  • Device enrollment troubleshooting and mobility support.
  • Security policy implementation and audit compliance support.

Role Summary

Manage and support VMware Workspace ONE UEM for BP's enterprise mobility environment, ensuring secure device management, application deployment, compliance, and end-user support.

Key Responsibilities

  • Administer and maintain VMware Workspace ONE UEM and Workspace ONE Access.
  • Manage device lifecycle for Windows, macOS, iOS/iPadOS, and Android devices (Corporate & BYOD).
  • Configure profiles, compliance policies, device restrictions, certificates, and SSO settings.
  • Deploy and manage enterprise applications across desktop and mobile platforms.
  • Troubleshoot device enrollment, compliance, and application deployment issues.
  • Integrate Workspace ONE with Active Directory, Azure AD/Entra ID, and PKI infrastructure.
  • Support OS upgrades, patch management, and security policy implementation.
  • Create SOPs, KB articles, and operational documentation.
  • Work closely with stakeholders, service delivery teams, and support groups.
  • Participate in Incident, Problem, Change, and Service Request Management.

Required Skills

  • VMware Workspace ONE UEM Administration
  • Workspace ONE Access
  • MDM & MAM
  • Azure AD / Entra ID and Active Directory
  • PKI / Certificates
  • PowerShell Scripting
  • Troubleshooting Windows, macOS, iOS, and Android devices
  • Windows Autopilot and Microsoft Intune (Preferred)

Experience

  • 3+ years of experience in Enterprise Mobility/UEM.
  • Hands-on experience with Workspace ONE administration.
  • Experience supporting large enterprise environments.

BP Environment Exposure

  • Managing large-scale corporate and BYOD device fleets.
  • Application deployment and compliance enforcement.
  • Device enrollment troubleshooting and mobility support.
  • Security policy implementation and audit compliance support.

Not included in the source posting: about the role, benefits.

Skills

azure

Who can apply

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