Connecting Odds
HCLTech

Sr Administrator (Support & Operations)

HCLTech
Lucknow, Uttar Pradesh, IndiaPosted Discovered via the company's careers siteMatch locked
Full-time

Job Summary

The MIS Executive is responsible for collecting, analyzing, maintaining, and reporting operational and business data to support decision-making. The role involves preparing dashboards, generating periodic reports, tracking KPIs, ensuring data accuracy, and providing insights to improve operational efficiency and service delivery performance.

Key Responsibilities

The MIS Executive is responsible for collecting, analyzing, maintaining, and reporting operational and business data to support decision-making. The role involves preparing dashboards, generating periodic reports, tracking KPIs, ensuring data accuracy, and providing insights to improve operational efficiency and service delivery performance.

Skill Requirements

Reporting & Dashboard Management Develop and maintain daily, weekly, and monthly MIS reports. Create operational dashboards for management reviews. Publish SLA, KPI, productivity, utilization, and performance reports. Automate recurring reports using Excel, Power BI, Power Query, or other reporting tools.

Other Requirements

Analyze large datasets and identify trends, patterns, and anomalies. Provide actionable insights to operations and leadership teams. Perform root cause analysis for KPI deviations. Support data-driven decision making.

Not included in the source posting: about the role, benefits.

Skills

excelpower-bi

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

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