Specialist - Customer Service
Pearson
Manchester, Greater ManchesterPosted about 16 hours agoDiscoveredMatch locked
Full-timeCustomer Services Jobs
About the role
Job Title - Specialist, Customer Support Description Be the senior Tier 2 expert behind a high-profile UK assessment programme, taking ownership of the most complex customer escalations while helping to strengthen quality and capability across the wider support team. You'll provide guidance to Tier 2 colleagues, identify training and knowledge gaps, and take operational responsibility for designat
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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