Software Engineering - Technical Specialist

• Act as the primary point of contact for resolving customer business and technical challenges.
• Identify, analyze, and define complex problems to develop effective solutions.
• Gather, evaluate, and synthesize information from multiple sources to support informed decision-making.
• Drive improvements in service effectiveness, operational efficiency, and delivery through technology and best-practice methodologies.
• Design, develop, integrate, deliver, and continuously enhance highly scalable distributed software solutions.
• Collaborate with software engineers, architects, product managers, and partner teams across the Agile software development lifecycle.
• Develop innovative functionality and technical solutions that address evolving customer requirements.
• Refine and groom features and user stories, providing accurate effort estimates and implementation plans.
• Identify technical risks, dependencies, and potential challenges, and communicate them proactively to stakeholders.
• Ensure timely delivery of high-quality features and product enhancements.
• Drive the resolution of technical debt, security vulnerabilities, and outdated third-party components.
• Maintain product scalability, reliability, security, and performance standards.
• Mentor and coach engineers on software design, architecture, and development best practices.
• Guide teams in building highly available, secure, and distributed software systems.
• Contribute to the ongoing innovation, evolution, and success of software products and solutions.
• Foster effective communication, collaboration, and knowledge sharing across cross-functional teams.

• Lead functional workshops for Invoice-to-Cash (ITC) processes across Order Management (OM), Accounts Receivable (AR), Advanced Pricing, Credit Management, Revenue Management, and Collections in Oracle Fusion Financials & SCM Cloud.
• 10-15+ years of ERP experience with 7+ years in Oracle Fusion Financials Cloud, focused on Invoice-to-Cash (AR, OM, Pricing, RMCS).
• Analyze current-state receivables and billing processes and design future-state ITC flows aligned with Oracle Fusion Cloud best practices.
• Configure Oracle Fusion modules including Accounts Receivable (AR), OM, Advanced Pricing, Credit Management, Auto Invoice, Revenue Accounting (RMCS), and related setups.
• Develop and maintain Business Process Design (BPD) documents,

Configuration Workbooks, Functional Design Specifications (FDS), and end-to-end ITC process documentation.

• Configure and support customer master data, transaction types, invoicing rules, accounting rules, receipt methods, lockboxes, tax integration, and revenue recognition.
• Validate ITC integration touchpoints with Order-to-Cash (OTC),

Record-to-Report (R2R), Procure-to-Pay (PTP), SCM, Tax, and EPM modules.

• Collaborate with integration teams to define and test interfaces for orders, invoices, receipts, credit memos, revenue data, and customer balances using OIC, FBDI, REST/SOAP APIs.
• Support Auto Invoice, receipt processing, bank lockbox, customer payments, adjustments, write-offs, disputes, and collections workflows.
• Ensure accurate Subledger Accounting (SLA) for Accounts Receivable,

including revenue, tax, freight, and adjustments posting to GL.

• Support ITC-related data migration including customer conversion, open AR balances, invoices, receipts, and historical revenue data.
• Create and execute test scenarios for SIT, UAT, regression testing, and

end-to-end Order-to-Cash cycles.

• Validate ITC accounting accuracy across AR subledger, SLA rules, RMCS postings, and GL reconciliation. Oracle Invoice-to-Cash (ITC) Functional Consultant.
• Provide functional support during cutover, go-live, deployments, and hyper care activities.
• Collaborate with reporting teams to validate OTBI, BI Publisher, AR Aging, Revenue reports, and customer statements.

• Bachelor's degree in Accounting, Finance, Business, Engineering, or related discipline.
• Strong understanding of Order-to-Cash and Invoice-to-Cash processes,

revenue recognition, customer billing, credit management, and collections.

• Hands-on experience with Oracle Fusion Accounts Receivable, Auto Invoice, receipt processing, lockbox, and SLA configuration.
• Experience with Revenue Management (RMCS) and compliance with ASC 606/ IFRS 15.
• Familiarity with upstream integrations from SCM / OM and downstream financial reporting requirements.
• Experience working with integrations using OIC, FBDI, REST/SOAP APIs, and ITC reporting tools (OTBI, BI Publisher).
• Hands-on experience with data migration for customers, AR balances, invoices and receipts.
• Experience supporting multi-currency, multi-ledger, and multi-region

environments.

• Strong communication, documentation, and stakeholder management skills.
• Prior experience supporting multi-region Oracle Cloud implementations (NA,EMEA, APAC).
• Experience managing quarterly Oracle Cloud updates and assessing impact on ITC processes.
• Preferred Certifications: Oracle Cloud Financials Certification (AR / OM /RMCS).

Being You

The "Kyn" in Kyndryl means kinship, which represents the strong bonds we have with each other, our customers and our communities. We focus on ensuring all Kyndryls feel included and we welcome people of all cultures, backgrounds, and experiences. Even if you don't meet every requirement, we encourage you to apply. We believe in growth, and we're excited to see what you can bring. At Kyndryl, employee feedback has told us that our number one driver of employee engagement is belonging. That sense of belonging - being a valued, respected, trusted member of the team - is fundamental to our culture and fueling great experiences for our customers. This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success. That's The Kyndryl Way.