Showroom Operations Specialist
Showroom Operations Specialist
Hilversum, The Netherlands
WHO YOU'LL WORK WITH
The Showroom Operation Specialist is part of the Go To Consumer team, which supports EMEA to enable the future of one Nike Marketplace through innovation, digital enablement and process quality! Together we drive the GTM future to better serve athletes*, organized across 4 Sub-Functions operating as one coordinated team:
- Digital Content & Samples
- Experience
- Account Engagement and Code
- Showroom
WHO WE ARE LOOKING FOR
We're looking for someone to join the showroom team, who'll support the EHQ showroom strategy and the management of how the different stakeholders use those spaces, from improving process and operations, identify synergies across EMEA showrooms and translating showroom needs into executable plans, as part of our strategy to elevate the experience provided to our main partners, internal users and ultimately, to our consumers.
You are forward thinking with high energy to embrace and lead change, while stimulating effective teamwork. Have a passion for operations, communication strategy, exceptionally organized, hands on and you enjoy finding solutions fresh ideas whatever the challenge!
WHAT YOU’LL WORK ON
Support the showroom strategy execution, by improving and creating efficiencies in the processes and operations, and leading the execution of the Sport experience in the showrooms. Your tasks could include:
- You will help in identifying the right working model for all showrooms in EHQ that play a critical role for Nike, translating the needs of the different spaces into the right execution model and identifying and implementing synergies across the entire EMEA marketplace
- You will be involved in the execution and improvement of all necessary processes and operations for the working of showrooms, from managing the showroom schedule and the booking system, supporting in the showroom set up, coordinating the sample flow and any other necessary operations
- You will translate Nike seasonal strategy needs into executions that will improve the sell in experience in the showrooms, from physical inspiring initiatives (such as a new Footwear wall) to pilot new technologies that will help digitalize the world of our showrooms
- You will be the voice and ears of the showrooms, making sure the proper communication is done towards all the key stakeholders and making sure their feedback is collected and transformed into actionable plans to improve their experience
- You will train all the relevant stakeholders on the processes in place and enforce the rules of the process
- You will be involved in code gate executions, such as GTM, SKOs and SPA, where synergies with the showrooms are needed.
• Your positive & open mindset
Forward thinking and high energy
Project management skills
Operational Excellence
Digital savviness
Stakeholder Management
Marketplace knowledge
Transition management skills
Service minded
Technology Expertise
Not included in the source posting: about the role, what you'll do, benefits.
Skills
Who can apply
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