ServiceNow Developer
Click to Hire AB
SwedenPosted Discovered via the company's careers siteMatch locked
RemoteFull-time3+ years expMjukvaru- och systemutvecklare m.fl.
About the role
Key Responsibilities
- Design, develop and implement solutions on the ServiceNow platform, with a primary focus on the CSM module.
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- Customize and configure ServiceNow components, including forms, workflows, business rules, client scripts, UI policies, UI actions and notifications.
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- Develop and manage REST and SOAP integrations with external systems.
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- Analyse business requirements and translate them into technical solutions.
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- Troubleshoot issues, perform root cause analysis and deliver timely fixes.
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- Collaborate with cross-functional teams to ensure smooth implementation and continuous improvement of ServiceNow applications.
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- Follow best practices for ServiceNow development, documentation and version control.
Required Experience & Skills
- 3-6+ years of hands-on experience in ServiceNow development.
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- Strong expertise in the CSM (Customer Service Management) module, including configuration, case management, workflows, portals and integrations.
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- Practical experience with REST and SOAP APIs and building integrations with ServiceNow.
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- Strong understanding of JavaScript, Glide APIs, Flow Designer, IntegrationHub and ServiceNow platform capabilities.
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- Ability to work independently as well as in a collaborative team environment.
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- Good communication and problem-solving skills.
Nice to Have
- ServiceNow certifications such as CSA, CAD, CIS-CSM or other relevant module certifications.
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- Experience working in Agile/Scrum environments.
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- Knowledge of ITIL processes.
Not included in the source posting: about the role, qualifications, benefits.
Skills
agilerest-apiscrumuijavascript
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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