Connecting Odds
Company

Service Electrician - Residential

Cogent Analytics
Martinsville, VAPosted Discovered via LeverMatch locked
Full Time3+ years expTalent Solutions

Responsibilities

  1. Service Execution & Technical Troubleshooting
  • Execute residential and light commercial electrical service calls, panel upgrades, device installs, rewiring, lighting controls, and troubleshooting.
  • Diagnose complex electrical issues safely, accurately identify root causes, and propose effective solution options to the customer.
  • Complete all work to applicable electrical codes (NEC), local ordinances, company standards, and customer expectations.
  • Maintain a clean, organized work area and protect customer property during all service activities.
  1. Customer Service & Communication
  • Act as the primary, professional face of the company on job sites.
  • Explain technical issues, scope of work, and repair options to homeowners and facility managers in clear, accessible language.
  • Provide early, proactive updates to leadership and dispatch regarding job progress, unexpected site constraints, additional scope, or schedule shifts.
  • Obtain customer sign-offs and ensure complete customer satisfaction prior to departing the site.
  1. Quality Control & Callback Prevention
  • Perform disciplined self-checks on all completed connections, voltage readings, device fits, and cover plates before leaving the site.
  • Verify that all tools, trash, and spare materials are cleared from the work area.
  • Maintain first-pass quality to eliminate avoidable rework, missed items, and return trips.
  1. Safety & Compliance
  • Adhere strictly to safe electrical work practices, OSHA regulations, and company safety policies on every call.
  • Utilize required PPE, lockout/tagout procedures, voltage verification, and ladder/lift safety practices at all times.
  • Identify and mitigate site hazard risks prior to beginning work.
  1. Reporting, Administrative & Van Management
  • Submit accurate, detailed work orders, labor hours, material lists, and job notes promptly via Jobber.
  • Keep service van stocked, clean, organized, and routinely inventoried.
  • Manage company tools, diagnostic equipment, and materials responsibly to prevent loss or damage.

Qualifications

  • Journeyman Electrician License preferred (or equivalent documented residential/light commercial service experience).
  • 3+ years of experience performing electrical troubleshooting, repairs, and service upgrades in residential and light commercial environments.
  • In-depth knowledge of the National Electrical Code (NEC) and residential wiring methods.
  • Proven ability to independently troubleshoot complex electrical circuits and equipment.
  • Exceptional customer service skills with a clean, professional demeanor.
  • Valid driver's license with a clean driving record.

Not included in the source posting: about the role, benefits.

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