Senior UX Researcher
About the role
What You’ll Do:
• Lead research that directly informs product direction and design decisions across multiple interfaces, including in-car systems and mobile applications.
• Collaborate closely with PMs, designers, and engineers to identify key questions, prioritize learning goals, and translate insights into action.
• Plan and conduct research using a range of methods - qualitative, quantitative, or mixed - based on what's best for the problem.
• Synthesize and communicate findings clearly to drive alignment, reduce product risk, and support better decision-making.
• Help establish research best practices, tooling, and processes as the function grows.
• Shape how we bring the user perspective into product development, from early concept through launch and iteration.
• Create clarity for the business through data, insight, and effective communication.
What We’re Looking For:
• 5+ years of hands-on UX research experience in design and/or product organizations.
• Experience as the sole or lead researcher in an organization, with an interest in building influence - not just executing studies.
• A portfolio of research that has directly influenced digital products at scale.
• Fluency across generative and evaluative methods, and the judgment to know when to use them.
• Experience working in agile environments and navigating fast-moving, cross-functional teams.
• Strong communication and storytelling skills in English and Japanese, with the ability to translate research into compelling narratives for a range of stakeholders.
• A strategic mindset and comfort working in ambiguity. You ask the right questions before jumping to answers.
Nice to Have:
• Experience evaluating hardware-based user experiences.
• Experience working in automotive (OEM or Tier 1).
• Experience working with a globally distributed team.
• Experience working in Japan or with Japanese customers.
Additional information
Not included in the source posting: about the role, benefits.
Skills
Who can apply
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