Senior Transport Coordinator
OutsourcedIn
PhilippinesPosted Discovered via the company's careers siteMatch locked
RemoteFull Time5+ years expLogistics
Work From Home | Full-Time | Australian Client | MachShip System Experience Preferred
OutsourcedIn is partnering with an Australian logistics company to hire an experienced and highly organised
Senior Transport Coordinator
. This role is responsible for overseeing high-volume daily transport operations, managing warehouse dispatches, and maintaining seamless communication between clients and carriers.
The ideal candidate will have strong end-to-end transport coordination experience, exceptional attention to detail, and the confidence to manage multiple consignments from boxes and pallets to full container loads under tight timeframes.
Key Responsibilities
•
End-to-End Transport Coordination
Plan, book, and manage large volumes of daily pickups and deliveries across multiple warehouses and destinations.
•
Customer Service & Communication
Act as the primary contact for clients, providing professional support, timely updates, and clear communication regarding ETAs, delays, and delivery confirmations.
•
Carrier Management
Liaise with multiple transport and freight providers to confirm bookings, track movements, and ensure on-time delivery of all consignments.
•
Warehouse Collaboration
Coordinate closely with warehouse teams to confirm goods readiness, loading schedules, and dispatch priorities.
•
Tracking & Reporting
Maintain accurate tracking logs, update clients proactively with status reports, and record PODs (Proof of Delivery).
•
Issue Resolution
Identify potential delivery issues early, communicate solutions quickly, and follow through until resolution.
•
Continuous Improvement
Recommend and implement process improvements to streamline transport scheduling and communication efficiency.
Skills & Experience
- 5+ years experience in transport coordination, logistics, or freight operations, ideally within a high-volume, fast-paced environment
- Proven background coordinating multiple daily consignments (boxes, pallets, containers) across multiple carriers and warehouse sites
- Excellent written and verbal communication skills with a strong customer-service orientation
- Deep understanding of freight booking systems, warehouse operations, and transport documentation
- Advanced organisational and multitasking skills with strong attention to detail
- Confident using Excel, logistics portals, and email for real-time updates and client reporting
- Ability to handle pressure, manage competing priorities, and maintain accuracy
Desirable
- Experience in domestic and international freight (road, rail, or sea)
- Background working with Australian transport companies or warehouse networks
- Familiarity with ERP, TMS, or CRM systems
- Strong problem-solving mindset with a proactive and accountable approach
Originally posted on Himalayas
Not included in the source posting: about the role, benefits.
Skills
excel
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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