Senior Technical Consultant - on-site Erskine
Location: On-site Erskine (preferred), Newcastle, Farnborough
The role
Responsibilities
- You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
- Participating in client workshops and requirements gathering to build requirements and design solutions. Advising and making recommendations on proposed solutions.
- Developing in ServiceNow the defined solutions to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go-live support.
- Mentoring and training more junior members of the team
- Producing documentation and training material for the implemented solutions.
Requirements
The ideal candidate will have several years' experience in ServiceNow design and development preferably in a consulting environment. Scripting skills such as JavaScript, HTML and XHTML, XML, CSS, AJAX, AngularJS highly advantageous An understanding of Service Management concepts, delivery assurance principals and procedures. A high level of knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms. Powershell script skills - + Javascript + Maria DB Ideally you will be have obtained some of the following certifications
- ServiceNow Certified Administrator
- Service Now Certified Implementation Specialist
- Service Now Application Developer
- ITIL Foundation
Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM, would be an advantage You will need to have strong communications both written and oral, ability to present solutions to customers including senior management and be highly focussed on providing strong customer service. Able to work as part of a team or individually to project timelines, you will need to be pro-active, creative and able to research solutions and make recommendations, willing to learn and take on new challenges. You will need to have the ability to work from home and also to travel to client locations for meetings and workshops or work on client sites for periods where required.
What we offer
Not included in the source posting: about the role.
Skills
Who can apply
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