Senior Personal Banker

If you're someone who's passionate about helping people achieve real life milestones, like owning their first home or expanding their investment portfolio, then this is your kind of role.

As a Senior Personal Banker, you'll play a key role in supporting our customers with their lending needs, guiding them through one of the most important financial decisions they'll ever make. This is more than a banking job, it's about building trust, offering expert support, and making a real difference in people's lives.

• Be a trusted advisor for our customers

• Offer a full range of services including home loans, insurance and everyday banking

• Share your knowledge of the local market to guide confident decisions

• Support your team by mentoring others and solving complex customer needs

• Build strong, lasting relationships within your community

Role Type: Permanent, Full-time

Role Location: Queenstown, Wanaka, Cromwell or Alexandra

Work Hours: Monday to Friday: 8:30 AM to 5:00 PM (37.5 working hours per week)

You'll enjoy variety, autonomy, and be part of a team that values collaboration, encourages fresh ideas, and genuinely cares about doing the right thing for each customer.

• Work closely with customers to understand their financial goals

• Provide clear, considered advice on lending options, insurance, and investments

• Be the go-to person in branch for complex queries and home loan advice

• Support and coach junior team members to develop their confidence

• Identify and connect with new customers through local networking and referrals

To grow and be successful in this role, you will ideally bring the following:

• Prior experience in developing strong relationships in a customer focused role

• Significant experience in financial services, preferably within the retail banking sector

• Excellent communication and interpersonal skills

• New business acquisition

• Experience in being an influential user and promoter of technology

• Ability to multi-task, highly adaptable to change and ambiguity

You're not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we'd love to hear from you.