Senior Partner Manager
Calling all innovators - find your future at Fiserv.
Job Title
What does a successful Senior Partner Manager do at Fiserv?
What you will do
- Provide consultation and cross-functional leadership to Fiserv support teams and manage the overall day to day relationship.
- Develop strategies, processes and people to effectively manage the client segment
- Develop a trusted partner relationship with client segment stakeholders and executive sponsors
- Lead and develop a Partner Management team that manages the client relationship by providing consultation and leadership to drive strategic and operational outcomes
- Develop and implement effective strategies and processes to manage client segment
What you will need to have
- 5+ years experience building productive and profitable working relationships with clients
- 3+ years experience with ensuring the timely and successful delivery of our solutions according to client needs and objectives
- Ability to identify new revenue streams, including product and professional services
What would be great to have
- Bachelor's degree in Business, Marketing, Technology or a related field, or an equivalent combination of education, work and/or military experience
- Experience with verifying accurate and up to date documentation of the client architecture and processing environment, product matrix and custom processes
- Experience facilitating the client communication and delivery process as it relates to association releases, regulatory changes, product/platform upgrades, fee revisions and system enhancements
- Ability to lead critical initiatives including, but not limited to, external projects, incident response, process improvement, employee training and developing/maintaining standard operating procedures
How you'll work
- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity
Sponsorship
Benefits at Fiserv
- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
Salary Range
$67,800.00 - $144,300.00
These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
For incentive eligible associates, the successful candidate is eligible for an annual incentive opportunity which may be delivered as a mix of cash bonus and equity awards in the Company's sole discretion.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity
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