Senior Organizational Change Management Consultant (Contract)

• Support the OCM Lead in executing change management strategies for technology implementations and enterprise transformation initiatives.
• Lead assigned OCM workstreams and deliverables, ensuring alignment with project milestones, release plans, and business objectives.
• Conduct stakeholder assessments, change impact analyses, and organizational readiness activities to inform change planning.
• Develop and execute communication plans, training strategies, engagement approaches, and adoption activities that support successful transitions.
• Partner with business and technical teams to identify change risks, resistance points, and user adoption challenges, and recommend mitigation actions.
• Drive stakeholder alignment and help teams move forward when competing priorities, ambiguity, or resistance arise.
• Facilitate workshops, stakeholder meetings, focus groups, governance discussions, and feedback sessions to gather insights and drive alignment.
• Create high-quality, executive-ready presentations, status updates, communications, job aids, and training materials.
• Build adoption plans that support successful launch, user readiness, and long-term business value realization.
• Help establish and support change champion networks, leadership engagement plans, governance routines, and reinforcement activities.
• Develop RACI and ownership models to clarify decision-making, accountability, and operating-model expectations.
• Monitor adoption metrics, readiness indicators, and user feedback to assess effectiveness and refine interventions.
• Support transformation efforts related to migrating client partner experiences from Sitecore to Adobe Experience Cloud.
• Help improve and transform the end-to-end partner experience across strategic partner journeys and workstreams.
• Establish governance, communications, adoption, and operating-model capabilities that enable successful launch and long-term business value realization.
• Coordinate activities across internal teams, Adobe, existing vendors, and other stakeholders involved in the transformation effort.
• Collaborate across functional teams to promote a consistent, positive, and user-centered transformation experience.
• Contribute to the ongoing improvement of OCM methodologies, tools, templates, and best practices.
• Provide coaching, guidance, and support to junior team members as needed.

• 5-8+ years of Organizational Change Management experience, ideally supporting technology implementations and digital transformation programs.
• Experience contributing to OCM initiatives for enterprise technology deployments or digital workplace solutions.
• Strong foundation in stakeholder engagement, communications, training, readiness planning, and user adoption.
• Demonstrated ability to translate technical and process changes into clear business impacts and user-focused messaging.
• Strong consulting, facilitation, presentation, and stakeholder management skills.
• Experience working in matrixed project environments and collaborating with cross-functional business and technical teams.
• Ability to identify and address resistance while keeping change activities moving across complex stakeholder groups.
• Experience supporting governance decisions, adoption planning, communications, and operating-model development.
• Excellent organizational skills with strong attention to detail and the ability to manage multiple priorities effectively.
• Comfortable working in fast-paced environments with evolving priorities and ambiguity.
• Bachelor's degree required; degree in Business, Communications, Organizational Development, or a related field preferred.
• Prosci or CCMP certification preferred.
• Project or program management experience and/or certifications such as PMP, Scrum, or Agile are a plus.

This is a Short-Term Role. CNX is looking for Short-Term contractors.

The deadline to apply for this position is: 10/05/2026.

The base salary range for this position is $140,000-$175,000 , plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.

#LI-Remote

Location: USA, TX, Work-at-Home Language Requirements:

Time Type: Full time

Physical and Mental Requirements:

The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.

Equal Employment Opportunity:

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites:

• English
• Spanish

Accommodation:

Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.

Artificial Intelligence:

As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.