Senior IT Training Specialist
About the role
A Day in the Life
Medtronic is seeking a highly motivated Senior IT Training Specialist to support enterprise technology adoption and end-user enablement across a global organization. This role will partner with business stakeholders, project teams, and technical experts to design, develop, and deliver effective learning solutions that help employees maximize the value of enterprise IT tools and digital workplace technologies.
The ideal candidate combines expertise in adult learning principles, technology training, and stakeholder engagement with a passion for coaching users and driving successful adoption of new technologies.
Responsibilities may include the following and other duties may be assigned.
- Design, develop, and deliver instructor-led, virtual, on-demand, and digital learning experiences for enterprise IT solutions.
- Facilitate engaging training sessions for end users and targeted audiences across the organization.
- Create and maintain training materials, user guides, job aids, performance support resources, and assessment tools.
- Serve as a learning coach by guiding users through technology adoption and helping improve their proficiency with enterprise software.
- Partner with business stakeholders, project teams, and subject matter experts to identify learning needs and develop effective training solutions.
- Review, validate, and update training content to ensure technical accuracy and alignment with business requirements.
- Support technology change initiatives through training, communication, and adoption activities.
- Evaluate training effectiveness and recommend improvements based on learner feedback and business outcomes.
- Stay current on enterprise technologies, digital workplace tools, adult learning methodologies, and training best practices.
Required Knowledge and Experience
- 7+ years of IT experience with a Bachelor's Degree in Engineering, MCA, MSc or MBA.
- Bachelor's degree in Adult Learning or Learning & Development preferred.
- Experience designing and delivering training programs for enterprise software or technology solutions.
- Knowledge of adult learning principles and instructional design methodologies.
- Experience facilitating classroom, virtual, or blended learning sessions.
- Strong communication, presentation, and stakeholder management skills.
- Demonstrated ability to learn new technologies quickly and independently.
- Bachelor's degree in Adult Learning, Learning & Development, Instructional Design, Education, or a related field preferred.
- Experience coaching end users in the effective use and adoption of enterprise technology solutions.
- Experience supporting a broad range of enterprise IT software and digital workplace technologies.
- Business Analyst experience, including gathering requirements and translating business needs into learning solutions.
- Strong technical aptitude with experience reviewing and validating technical training content.
- Proficiency with Microsoft 365 applications, including Microsoft Teams, PowerPoint, SharePoint, Word, and other collaboration tools.
- Experience leveraging AI-powered tools and technologies to improve learning effectiveness and business outcomes.
- Learning mindset with strong self-directed learning capability.
- Ability to quickly develop expertise in new technologies and software platforms.
- Passion for coaching and enabling others to succeed.
- Strong collaboration and influencing skills across technical and business teams.
- Comfortable working independently while managing multiple priorities in a global environment.
Physical Job Requirements
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Medtronic offers a competitive Salary and flexible Benefits Package
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Skills
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