Senior Implementations Product Specialist

• Prior hands-on experience in a radiology or imaging environment, including direct familiarity with radiologist reporting workflows, PACS, and/or dictation systems.

• Ability to engage clinical stakeholders - including radiologists and department leads - with credibility, adapting communication style to both technical and non-technical audiences.

• 4+ years of relevant customer-facing experience with an emphasis on product expertise and/or industry knowledge.

• Strong organizational skills to prioritize competing priorities, deliver outcomes on a timeline, and build out needed documentation.

• Excellent people/relationship management, coaching, and communication skills with the ability to facilitate engaging and effective customer training.

• Practical working knowledge of SaaS solutions, implementations, and technical concepts.

• Eagerness to continuously learn, adapt, improve, and help others do so in a fast-paced, ever-changing environment.

• Ability to build and maintain relationships with all functions and areas of the company to share in challenges and successes, and work collaboratively towards common goals.

• Direct clinical experience as a radiology technologist, PACS administrator, or radiology IT specialist.

• Bachelor's degree or above.

• Growth-stage scale startup experience.

• Prior professional consulting or healthcare software implementation experience.

• Familiarity with HL7, FHIR, and EHRs.

• Experience supporting or selling radiology-specific HIT products (e.g., RIS, PACS, voice recognition/dictation platforms)

Join our world-class team as we build and deploy AI solutions that empower physicians and transform patient care - making a meaningful impact on millions of lives. Driven by our mission, we prioritize transparency, inclusion, and close collaboration, bringing together exceptional people to revolutionize healthcare. If you're passionate about driving innovation and delivering impactful healthcare solutions, we'd love to hear from you! To learn more about what it's like to work at Rad AI, visit https://www.radai.com/life-at-rad-ai and be sure to follow us on LinkedIn to stay up to date!

Location Details:

For roles listed as San Francisco - Onsite :

• This role will be based in our San Francisco office and we expect employees to work onsite four days per week. The remaining time may be worked remotely or onsite, depending on team and business needs.

For roles listed as United States - Remote :

• This role is open to candidates located anywhere in the United States.

For roles listed as San Francisco - Onsite + United States - Remote :

• We will prioritize candidates who can work onsite four days per week in San Francisco, while also considering remote candidates located anywhere in the United States.

• Comprehensive Medical, Dental, Vision & Life insurance

• HSA (with employer match), FSA, & DCFSA

• 401(k)

• 11 Paid Company Holidays

• Flexible PTO policy

• Annual company-wide offsite

• Periodic team offsites

• Annual equipment stipend

• For roles based outside the US, your recruiter can share more details

At Rad AI, we value diversity and provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Please be vigilant regarding job scams. We advise all candidates to apply directly through our official careers page. Our recruiters will use email addresses with the domain @ radai.com or no-reply@ashbyhq.com.