Senior Facilities Manager

• Maintain operational accountability for approximately 16 facilities across DC, Maryland, and Virginia, ensuring awareness of facility conditions, risks, vendor performance, and work-order metrics.
• Balance and prioritize competing demands including work orders, incidents, projects, client requests, preventive maintenance, and operational initiatives across the portfolio.
• Lead response and recovery efforts for significant facility incidents and business disruptions while ensuring proper documentation, inspections, compliance, and operational records.
• Identify recurring operational problems and implement sustainable corrective solutions instead of relying on repeated reactive interventions.
• Directly manage, coach, and develop assigned Facilities Managers, setting clear performance expectations while delegating effectively and maintaining appropriate oversight rather than personally handling every task.
• Serve as primary escalation point for Facilities Managers, resolve issues at appropriate levels, and differentiate urgent matters from business-critical priorities when elevating risks to the IFM Director.
• Build trusted relationships across client leadership, landlords, vendors, and functional partners; translate complex facilities issues into concise, business-focused updates for executive stakeholders identifying impact, risk, action, ownership, and timeline.
• Anticipate operational problems, challenge incomplete information, ensure due diligence before major decisions, and escalate material risks before they become client-facing failures.
• Drive vendor accountability, monitor service levels and performance through Corrigo CMMS, manage work-order aging and prioritization, and identify trends to improve portfolio performance.
• Support financial management including invoice validation, forecasting, and cost control; ensure work is properly scoped and authorized within established controls while identifying and escalating significant variances or financial risks.

• 7+ years of progressively responsible facilities management experience, including meaningful experience managing multiple facilities and directly supervising facilities professionals.
• Demonstrated hands-on people-management experience with the ability to coach, develop, delegate and hold team members accountable.
• Strong organizational and prioritization capabilities with demonstrated ability to independently manage complex and competing operational demands.
• Strong working knowledge of commercial building systems, maintenance operations, preventive maintenance, life-safety requirements and facilities management practices.
• Experience responding to significant facility incidents and operational disruptions.
• Experience using computerized maintenance management systems (CMMS)

• Certified Facility Manager (CFM), Facility Management Professional (FMP), Project Management Professional (PMP), LEED or comparable industry certification.
• Experience supporting Class A buildings that are secure and/or classified facilities and federal government customers.
• Experience operating within government contracting, defense, aerospace, technology or another complex or regulated corporate environment.
• Experience leading geographically dispersed, multi-site facilities portfolios.
• Experience supporting construction/project activities, workplace changes, facility openings/closures and office decommissioning.
• Bachelor's degree in Facilities Management, Engineering, Business, Construction Management or a related discipline preferred; equivalent relevant professional experience may be considered.
• Corrigo CMMS experience

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.