Senior Executive, Finance Operations

The role is responsible for the accurate, timely and compliant processing and reconciliation of supplier invoices through SAP Ariba and SAP. In addition to hands-on invoice processing, the job holder will manage invoice exceptions and reconciliations, support stakeholders, analyse recurring operational issues, and serve as an AP Super User for assigned system enhancements, UAT and process-improvement initiatives.

Service Delivery

• Process and review supplier invoices, credit notes and debit notes through SAP Ariba and SAP, including PO and approved non-PO transactions.
• Validate invoice information, approvals, tax treatment and accounting entries, and perform PO invoice matching where applicable.
• Investigate and resolve invoice exceptions, discrepancies and workflow issues, and escalate complex matters when required.
• Monitor outstanding invoices and support timely processing and payment readiness.
• Perform SAP Open Item reviews and support month-end processing activities.

Operational Governance and Excellence

• Reconcile supplier statements and investigate outstanding balances, missing invoices and disputed items.
• Monitor and reconcile assigned invoice-related balance sheet accounts, including GR/IR, Advance Payments, AP Ageing and direct debit transactions.
• Support audit, compliance and management requests through timely preparation of supporting documents.
• Perform quality reviews and identify recurring operational or control issues requiring follow-up.
• Recommend corrective, preventive or process improvement actions to strengthen operational effectiveness.

Systems, Stakeholder Support and Continuous Improvement

• Serve as a key resource for assigned invoicing processes, providing guidance to stakeholders and supporting consistent application of established requirements and procedures.
• Coordinate with Procurement, suppliers, Schools, Departments and Centres to resolve invoice-processing issues.
• Prepare or update SOPs, work instructions, knowledge articles and user communications following approved changes.
• Support user training, knowledge sharing and adoption of revised processes.
• Identify opportunities for process improvement, automation and operational efficiency.

Systems Implementation, Projects and Continuous Improvement

• Serve as the AP Super User for assigned invoice-processing system enhancements and change requests, coordinating requirements gathering, test planning, UAT execution, defect resolution and implementation-readiness activities.
• Develop end-to-end UAT scenarios and test scripts, execute testing, validate results and maintain supporting evidence.
• Document and track defects, operational issues and remediation actions through to resolution or closure.
• Coordinate assigned implementation-readiness activities and support approved process improvement, system enhancement and automation initiatives.

Requirements

• Diploma or degree in Accountancy, Finance or an equivalent discipline.
• At least 2 to 3 years of relevant Accounts Payable or knowledge of supplier invoice processing, procure-to-pay workflows, invoice reconciliation and payment controls.
• Working knowledge of SAP, SAP Ariba, ServiceNow or comparable ERP and workflow platforms is preferred.
• Strong analytical, problem-solving, communication and stakeholder management skills.
• Proactive, detail-oriented and able to work effectively in a dynamic operational environment.
• Experience supporting system implementation, UAT, process improvement or automation initiatives is preferred.

We regret to inform that only shortlisted candidates will be notified.

Hiring Institution: NTU