Senior Director, SMB Product Marketing
About the role
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category Marketing & Communications
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Role Summary
We are looking for an exceptional Senior Director of Product Marketing to lead the strategy, messaging, and go-to-market execution for Salesforce's Small and Medium Business (SMB) segment - one of the company's highest-growth opportunities and most strategically important audiences.
This role requires a rare combination: a world-class marketer who obsesses over buyer truth, and a decisive leader who drives the business forward. You'll own the full SMB PMM function - from narrative and positioning to product launches, sales activation, customer storytelling, market insights, and social - while leading a team of talented product marketers doing some of the most ambitious work in the company.
The SMB opportunity at Salesforce is hiding in plain sight: millions of lean, fast-moving businesses that don't need an enterprise platform - they need their best hire. Salesforce and its turn-key agents are that hire. Your job is to make that undeniable.
You will report directly to the VP of Global SMB Marketing and partner closely with Product, Sales, and Field Marketing to turn market truth into pipeline.
What You'll Do
- Messaging & Positioning:
Own the SMB narrative end-to-end. Develop and maintain the definitive positioning and messaging framework for Salesforce's SMB segment - grounded in deep buyer insight, competitive reality, and the unique value of our full product portfolio (Agentforce Sales, Service, Marketing, Slack, and more). •
Product Launches
Sales Activation
Insights & Storytelling
AI Transformation
Team Leadership
Lead, develop, and inspire a team of talented product marketers. Set a high bar, unblock obstacles quickly, and build strong cross-functional trust.
What You Bring
- 10+ years
of B2B product marketing experience, with significant time spent in SaaS or technology. •
SMB Focus
Buyer Understanding
Messaging & GTM Leadership
Results-Oriented
Executive Presence
People Management
Agility
Not included in the source posting: qualifications, benefits.
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
Read automatically from the employer's posting text. Always confirm with the employer — requirements can change after a job is published.