Senior Customer Service Officer.Client Experience and Conduct-Customer Service
Mashreq Bank
Bangalore, KarnatakaPosted Discovered via the company's careers siteMatch locked
Full TimeCustomer Services Jobs
About the role
Description Job Purpose To deliver exceptional support to internal and external customers via live chat platforms: • Engage with customers through live chat to understand and resolve their banking needs. • Deliver prompt and effective support to enhance customer satisfaction and loyalty. • Troubleshoot and resolve queries efficiently over chat. • Ensure timely follow-up on unresolved chat issues.
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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