Senior Business Analyst
About the role
- Student Services | UniSC Sunshine Coast, Sippy Downs
- Level 8, $118,986 - $134,756p.a., plus up to 17% employer superannuation
- Full-time (36.25 hrs per week), ongoing appointment
The Opportunity
You will
- lead business analysis to identify requirements, assess business processes and recommend practical system and service improvements;
- develop project artefacts, including business cases, functional specifications and testing plans, to support informed decisions and successful implementation; and
- contribute specialist business analysis expertise to complex digital projects, integrations and stakeholder engagement across the University.
About you
You will possess
- Relevant postgraduate qualifications with extensive relevant experience and proven expertise in project delivery, ideally within higher education; or an equivalent combination of relevant experience, education and training.
- Extensive experience and highly developed analytical skills, ideally involving customer relationship management (CRM) systems, student information systems, research management systems or other enterprise applications.
- Understanding of and experience in the planning, development, integration and implementation of digital systems, applications and services, preferably within higher education.
- Ability to manage competing priorities and deliver outcomes within required timeframes while building effective relationships across an organisation.
- Excellent communication and interpersonal skills, including the ability to influence stakeholders, gain acceptance of ideas and navigate differing priorities.
- Demonstrated ability to work effectively within a team, contribute to resolving conflict and provide specialist guidance and knowledge sharing. Extensive experience using an enterprise CRM or comparable corporate system is required; experience with Oracle B2C Service, PeopleSoft Campus Solutions or related student systems will be highly regarded
Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.
UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.
All applications must be lodged through our website.
Applications for this position close
midnight, Sunday 15 November 2026.
Position Description: 494500_Senior Business Analyst.pdf
Your completed application must include:
- a
resume
response to selection criteria
& Benefits
- Our collaborative, passionate and welcoming culture is what really sets us apart.
- Modern teaching & research facilities.
- Professional development and career pathway opportunities.
- We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
- Flexible work arrangements & generous leave options.
- Salary packing options + 17% Super.
- EAP, fitness passport & discounted private health.
Not included in the source posting: qualifications.
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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