Senior Advisor, Energy Efficiency Programs and Contracts

, your work will help power our planet, reduce carbon emissions and create cleaner air for everyone. Are you ready to take on the challenge to help us build the future?

Responsibilities

• Advises on the strategic direction of customer programs and services to maximize value, improve efficiency, and ensure compliance with operational and reporting standards.
• Provides expert guidance to senior leadership and key stakeholders on program operations while monitoring efficiency and cost metrics to drive sustained performance.
• Uses advanced program reports, dashboards, and customer feedback to drive execution, address red flags, escalate issues promptly, and surface improvement opportunities where no precedent exists.
• Leads strategic and/or critical program-related activities with internal teams, external vendors, and/or stakeholders to ensure seamless integration of customer programs and services with utility operations and customer engagement.
• Drives strategic application of industry trends and best practices, delivering and executing recommendations that address emerging program needs and advance company objectives.
• Leverages in depth knowledge to advocate for and advise on all program related topics with internal and external stakeholders (such as regulatory bodies, industry associations, and technology providers).
• Develops and implements training programs to build organizational capabilities.
• A material job duty of all positions within the Company is ensuring the protection of all its physical, financial and cybersecurity assets, and properly accessing and managing private customer data, proprietary information, confidential medical records, and other types of highly sensitive information and data with the highest standards of conduct and integrity.

• Ten or more years of experience working in a customer service, corporate, administrative, or analytical role supporting business operations.
• Four or more years experience leading customer programs, services or projects.

• Experience directing and/or negotiating new contracts and amendments to current contracts.
• Experience in managing a portfolio or multi-program strategy effort; juggling multiple competing interests in support of a specific or singular goal.
• Experience as an external-facing liaison; managing multiple vendors, regulators and/or external partner agencies.
• Experience with energy efficiency program administration.
• Experience working in a utility industry.

• This position's work mode is

The employee will report to an SCE facility for a set number of days with the option to work remotely on the remaining days. Unless otherwise noted, employees are required to work and reside in the state of California. Further details of this work mode will be discussed at the interview stage. The work mode can be changed based on business needs.

• Visit our Candidate Resource page to get meaningful information related to benefits, perks, resources, testing information, hiring process, and more!
• Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.