Sales Trainer with English
About the role
Responsibilities
- Ensure new employees receive comprehensive, client-specific onboarding and training to
enhance job-specific knowledge and skills
- Provide employees with skills-based, client-specific coaching and training to support
achievement of specific weekly/monthly/quarterly operating plan targets, sales targets, assigned performance targets, and high customer satisfaction
- Partner with internal and external stakeholders to develop and deliver an effective
training and development program designed to enhance client-specific sales knowledge and skills associated with any of our sales motions
- Analyze data, performance, and customer experience trends to develop and implement
strategic sales plays and best practices for client/specific territories
- Oversee, measure, and validate the delivery and quality of provided training
- Track the effectiveness of training interventions through various assessment tools
- Collaborate with internal and/or external stakeholders to optimize sales processes and
systems to achieve a superior customer experience
- Maintain a high level of communication with internal stakeholders to ensure strategic
client relationship is fostered and developed
- Maintain high level of knowledge and understanding about the client, customer
interaction, and evolving business environment for relevant training content creation and/or delivery
- Help create a culture of continuous learning where individuals take responsibility for their
own development, competence, and performance
Candidate profile:
- Bachelor's degree or equivalent experience preferred
- 3+ years of experience working in a customer service, training, or sales capacity preferred
- Subject matter expert and proven leader within peer group
- Prior experience in high volume calling preferred
- Experience working with Salesforce.com or similar CRM strongly preferred
- Strong technical skills in MSOffice
- Proven ability to prioritize concurrent projects and demonstrate project management
- skills
- Ability to communicate and demonstrate various strategies, platforms, and skills to varied
- audience
- Detail-oriented and proficient communication skills
- Willingness to work on site from our office in Athens
- Fluency in English C1
- Italian, Spanish, German, French fluency will be considered an advantage
Location: GRC Athens - Minwos 10-16 Language Requirements:
Time Type: Full time
Not included in the source posting: about the role, qualifications, benefits.
Skills
Who can apply
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