Sales Support Specialist
About the role
At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.
The Position
The Opportunity
At Roche, we are committed to delivering greater value to patients and healthcare systems. In this role, you will be an essential commercial partner to our Saudi sales team, ensuring operational excellence, contract governance, and seamless execution across all commercial agreements. You will work closely with cross-functional colleagues in sales, supply chain, and customer relations to ensure healthcare providers receive the solutions they need without delay.
Key Responsibilities
- Contract Management & Governance
•
Drafting & Preparation
Contract Archiving & Tracking
Signature Routing
Custody & Uncontracted Accounts
Proactive Renewal Management
Track contract expiration dates across all territories and issue formal 6-month expiration notifications to respective Account Managers to initiate renewal strategies early.
- Commercial Execution & Order Validation
•
Offer Drafting
Expiration Date Validation
GPPRR Billing Follow-Up
Returns & Discrepancy Management
Proactive Stock & Contract Alignment
: Work closely with account managers to verify whether requested items fall under active customer contracts before order processing to prevent fulfillment delays.
- Support in customer interactions:
- Reserve meeting rooms, manage catering, and set up AV equipment for key customer negotiations, C level engagements and customer workshops.
Who are you?
You are a proactive, detail-oriented professional who thrives in a collaborative environment and takes pride in delivering operational quality that supports healthcare delivery. •
Relevant experience
Bilingual communication
Technical proficiency
Prioritization and attention to detail
Collaborative mindset
Who we are
Skills
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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