Sales Operations I
HCLTech
Noida, Uttar Pradesh, IndiaPosted Discovered via the company's careers siteMatch locked
Full-time
Job Summary
Analyse sales and customer data and build reports and dashboards in Power BI - including win/loss analysis and early signals of expansion or churn risk - continuously improving data quality, accuracy and timeliness.
▪ Translate findings into clear, actionable recommendations and insight that inform sales strategy and leadership decisions.
o AI and Sales Tool Identification and Adoption
▪ Identify, evaluate and pilot AI and sales-productivity tools - from LLMs (e.g. Claude, GPT, Gemini) and workflow automation (e.g. n8n, Make, Zapier) to AI sales tools (e.g. Gong, Clari, Clay) - that improve seller effectiveness.
▪ Drive adoption of selected tools across the sales organisation and measure their business impact.
o Sales Enablement
▪ Prepare training material and playbooks and conduct user training for internal and external stakeholders.
▪ Enhance adoption of sales processes and tools and document functional and process requirements in detail.
o Competition Analysis and Market Intelligence
▪ Track competitors, market trends and technology shifts across the productized IT services landscape.
▪ Produce market intelligence briefs and competitive analyses that shape go-to-market and sales strategy.
Key Responsibilities
Analyse sales and customer data and build reports and dashboards in Power BI - including win/loss analysis and early signals of expansion or churn risk - continuously improving data quality, accuracy and timeliness.
▪ Translate findings into clear, actionable recommendations and insight that inform sales strategy and leadership decisions.
o AI and Sales Tool Identification and Adoption
▪ Identify, evaluate and pilot AI and sales-productivity tools - from LLMs (e.g. Claude, GPT, Gemini) and workflow automation (e.g. n8n, Make, Zapier) to AI sales tools (e.g. Gong, Clari, Clay) - that improve seller effectiveness.
▪ Drive adoption of selected tools across the sales organisation and measure their business impact.
o Sales Enablement
▪ Prepare training material and playbooks and conduct user training for internal and external stakeholders.
▪ Enhance adoption of sales processes and tools and document functional and process requirements in detail.
o Competition Analysis and Market Intelligence
▪ Track competitors, market trends and technology shifts across the productized IT services landscape.
▪ Produce market intelligence briefs and competitive analyses that shape go-to-market and sales strategy.
Skill Requirements
null
Other Requirements
null
Not included in the source posting: about the role, benefits.
Skills
artificial-intelligencegollmpower-bi
Who can apply
The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.
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