Revenue Operations Lead

Become a trusted advisor to Sales leadership.

• Partner with Sales leadership to drive revenue by surfacing what's working, what isn't, and what to change.

• Perform essential analyses like territory sizing, quota attainment, weighted pipeline, and forecasting.

• Own end-of-quarter reporting and build board-quality slides and explanations of our key results.

Design and implement processes that scale.

• Own HubSpot and our GTM tool stack: review every structural CRM change, and account for downstream impacts.

• Design, build, and own key operational processes, such as deal desk, approvals, and quote-to-cash.

• Identify and fix bottlenecks in our funnel, including lead routing, qualification, conversions.

• Collaborate with our customer experience team to redesign our renewal and expansion pipelines.

Scale using AI.

• Show our Sales teams how to use AI to generate polished, on-brand assets that exceed the quality bar of hand-crafted work.

• Implement new intent signal pipelines using Clay, and use AI tools to automatically turn those signals into engaging outreach.

• Use LLM technology to automate routine parts of the processes you architect.

Required

• 7+ years of experience in a RevOps or Sales Operations at an enterprise sales B2B software company

• 3+ years of experience as a primary HubSpot admin of an organization

• 3+ years of experience building and maintaining large, complex workflows in tools like HubSpot, Clay, or Zapier

• 3+ years of experience working in a fast paced, high-growth environment

• 1+ years of experience using LLM tools to produce repeatable, high-quality outputs

Preferred

• Experience working with sales teams targeting buyers in industrial automation or cybersecurity

• Experience operationalizing Account Based Marketing strategies

• Experience using a scripting language and APIs to create automated workflows

Reasons to Apply

• You're an operations expert looking for the opportunity to expand your AI and scripting skills.

• You want to be part of a high-achieving team whose members inspire you to reach new heights.

• You want to be the first hire in a new function at a fast-growing startup.

• You want to work at a company that's solving a real problem.

• You want to have as direct an impact as possible.

• Copia's company values resonate with you.

Come join us!

Copia is growing extraordinarily fast. Join a best-in-class start-up with huge amounts of upside and impact. Our headquarters is in New York, but our team is remote throughout North America.

At Copia, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our customers, and our community. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. If you're good at what you do, come as you are. The more inclusive we are, the better our work will be. Copia is proud to be an equal opportunity workplace.