Retentions Consultant Menlo Park
MH Solutions
Menlo Park, TshwanePosted about 1 month agoDiscoveredMatch locked
permanentCustomer Services Jobs
About the role
Role Purpose The Retentions Consultant is responsible for retaining customers post-sale by delivering exceptional customer service and implementing effective retention strategies. The role focuses on addressing cancellation requests, policy lapses and missed payments through effective objection handling, empathetic communication and tailored solutions that meet customer needs. Key Responsibilities
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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