Retentions Consultant Tshwane (Pretoria)
TAC Recruitment
South AfricaPosted 24 days agoDiscoveredMatch locked
permanentCustomer Services Jobs
About the role
Reference: PTA001449-CC-1 This role focuses on retaining customers post-sale by delivering exceptional customer service and being responsible for addressing cancellation requests, policy lapses, and missed payments. Key Responsibilities Contact clients who wish to cancel or have missed payments to understand concerns and provide tailored solutions. Use strategic objection handling to retain client
Not included in the source posting: about the role, what you'll do, qualifications, benefits.
Who can apply
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