Connecting Odds
Adzuna

Retentions Consultant

Adzuna
Pretoria, TshwanePosted 23 days agoDiscoveredMatch locked
Full-timeCustomer Services Jobs

About the role

Key Responsibilities Contact clients who wish to cancel or have missed payments to understand concerns and provide tailored solutions. Use strategic objection handling to retain clients and reduce policy Manage and follow up on payment arrangements and outstanding premiums in line with compliance requirements. Offer alternative cover, discounts, or payment options to suit client Educate clients on

Not included in the source posting: about the role, what you'll do, qualifications, benefits.

Who can apply

The employer didn't state any visa, work authorization, citizenship or clearance requirements in this posting. Confirm with the employer before applying.

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