Remote Junior Account Manager (m/f/d) Laboratory Services Sales (German and French-speaker)

to strengthen our team, which is part of the Agilent Commercial Organization. In this role, you will be responsible for selling a comprehensive service portfolio, including enterprise-wide concepts for laboratory productivity, to smaller customers in the Life Sciences, Chemical Analysis, and Industrial markets in Switzerland. This also includes developing customer relationships and ensuring customer satisfaction. You will represent Agilent to our customers and represent our customers within Agilent with regard to all Service Sales activities. Maintaining and further developing existing contracts requires a deep understanding of customer needs in order to define differentiating market solutions and deliver positive outcomes.

This is a highly autonomous role in an international team, in which you will be responsible for:

• Interpreting customer needs and translating them into solutions;
• Identifying potential business opportunities
• Maintaining an overview of the installed base of systems, service levels, and contract structures
• Continuously monitoring contract fulfillment
• Developing creative solutions to address customer requirements
• Generating new business opportunities and identifying sales opportunities

The broad service portfolio and the support provided by support teams will enable you to offer customer-wide solutions, relocations, and customer training in order to expand revenue volume. In this role, you will enhance your technical and commercial knowledge in the pharmaceutical, chemical analysis, and other industries in order to sell solutions. You will work closely with the local Field Service Organization, the Instrument Sales Teams, and the other members of the Service Sales Team.

Qualifications

We are looking for an interested, committed, and motivated individual who is passionate about sales and brings the following:

• Bachelor's or Master's degree, or equivalent qualification
• Ideally 1-2+ years of sales experience with a proven track record of success in Agilent's markets or in Enterprise Services
• Knowledge of the pharmaceutical, biopharmaceutical, and chemical analysis industries is an advantage
• Motivation to structure your working day between the Basel office and home office
• Networking skills to integrate customer priorities
• Excellent written and verbal communication skills in German, French, and English, as well as strong teamwork skills, are required.
• Excellent presentation, planning, and organizational skills
• Confident use of Microsoft products (Outlook, Excel, Word, PowerPoint) as well as other IT systems

Agilent is a major player in the global laboratory services market. Over the past 15 years, Agilent has grown strongly in multi-vendor support services through the development of the Agilent CrossLab Services brand. Market demand is increasingly focused on optimizing service delivery, consolidating laboratory costs, aligning instrument volumes with business requirements, and, at the same time, meeting compliance and regulatory standards. Agilent continues to invest in the development of digital tools to provide the information our customers need to make well-founded decisions about their laboratories. This has a direct impact on our customers' business outcomes.

• A permanent position with presence in the Basel office and home office (hybrid model).
• Training opportunities and individual development options
• An open working environment with the network of an international company
• Flexible working hours
• Agilent's commitment to a balanced work-life balance
• Excellent social benefits and compensation packages