Regulatory Witness Training Program Manager

• Responsible for the development, communication, and implementation of training content, job aids, presentations, and supporting material tailored to specific regulatory cases.
• Forecast, plan, and analyze learning and training needs based on the regulatory work plan. Consult management and employees on learning and training priorities.
• Facilitate scheduling, coordination, and improvement processes.
• Develop and communicate training calendar, courses, and learning opportunities to management teams and employees.
• Teach, instruct, facilitate, and evaluate learning and training activities including guidance on testimony best practices, handling cross examination, maintaining credibility, and responding accurately and concisely.
• Lead improvement teams and instructor development.
• Support mock cross-examination witness sessions, coaching activities, and pre-hearing preparation.
• Utilize industry best practices to lead the research and selection of appropriate training resources and tools.
• Lead improvements and updates of training resources.
• Update training content based on lessons learned, regulatory changes, and organizational feedback.
• Track training completion, evaluate effectiveness and recommend improvements.
• Maintain confidentiality and handle sensitive information with professionalism and discretion.
• Support and facilitate additional training projects, committees and meetings as assigned.

• Bachelor's degree from an accredited college or university required. A major or significant coursework in Communications, Organizational Development, Instructional Design, Public Policy, Pre-Law, Accounting, Business, Economics, Engineering, Finance, or similar preferred.

Experience:

• Minimum of 8 years of related work experience.
• 5 years of leadership or training experience preferred.

• Experience developing and delivering training programs in electric utility legal, regulatory, or compliance environments.
• Strong communication, facilitation, and presentation skills.
• Ability to work with technical and non-technical audiences.
• Knowledge of electric utility operations, regulatory processes, and witness preparation.
• Familiarity with deposition, hearing, and testimony preparation.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Proficient oral and written communication skills, including the ability to articulate strategy and provide guidance to management and witnesses.
• Proficiency with Microsoft Office, specifically Microsoft Word and Excel.
• Depending on filing requirements and deadlines, requirements may result in working weekends, holidays, vacations, etc. as necessary.
• Occasional travel may be required, such as attending witness preparation and hearings.

• On-Site in the AEP Headquarters in Columbus, OH

• Base salary
• Annual bonus
• Long-term incentive
• 401K match
• AEP Pension
• Comprehensive benefits package that aims to support and enhance the overall well-being of our employees.

Where Putting the Customer First Powers Everything We Do!

At AEP, we're more than just an energy company - we're a team of dedicated professionals committed to delivering safe, reliable, and innovative energy solutions. Guided by our mission to put the customer first, we strive to exceed expectations by listening, responding, and continuously improving the way we serve our communities. If you're passionate about making a meaningful impact and being part of a forward-thinking organization, this is the company for you!